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Partner Solutions Architect (GSI) - AMER West

3 weeks, 6 days ago
United States
Full-time
Lead
Partnerships Manager
DevOps and Infrastructure
Ansible AWS Azure Chef Datadog Docker GCP GitLab Go JavaScript Jenkins Kubernetes New Relic OpenShift Perl PHP Puppet Python Ruby Splunk Terraform
Apply Now
Datadog

Datadog

Datadog is the go-to monitoring platform for cloud applications, providing a complete suite of services to ensure optimal performance and user satisfaction.

IT Services
5K-10K
Founded 2010
View All Jobs 47

Description

  • Ensure successful onboarding, training, enablement, and certification of partner technical resources.
  • Participate in joint business planning and review sessions to align Datadog and partner technical teams.
  • Support partner technical initiatives such as customer demonstrations, proofs of value, enablement workshops, and coaching.
  • Advocate for partner technical concerns, including use cases, feature requests, and support issues, and help resolve them with internal teams.
  • Analyze partner service offerings and recommend ways to improve them through better use of Datadog features and capabilities.
  • Collaborate with product management, engineering, and technical services teams to identify and prioritize new features and capabilities.
  • Curate and evolve best practices for Datadog platform adoption and success.
  • Serve as a trusted technical advisor to partners and coordinate closely with Datadog and partner stakeholders.

Requirements

  • 10-15 years of experience in a customer-facing or partner-facing technical role.
  • Hands-on experience in IT development and/or operations.
  • Strong technical grounding and a demonstrated passion for continuous learning.
  • Self-starter with solid business acumen and the ability to communicate Datadog value to both technical and executive audiences.
  • Confident presentation skills.
  • Hands-on experience in two or more of the following areas: observability tools such as Datadog, Splunk, AppDynamics, New Relic, or Dynatrace; public cloud platforms such as AWS, Azure, GCP, or Alibaba; containerization tools such as Docker, Kubernetes, OpenShift, or Cloud Foundry; scripting languages such as Python, JavaScript, Ruby, Perl, PHP, or Go; configuration management tools such as Terraform, Ansible, Puppet, or Chef; CI/CD tools such as Jenkins or GitLab.
  • Preferred experience supporting channel partners such as systems integrators or managed services providers.
  • Preferred experience using Datadog or other cloud monitoring tools, including APM, infrastructure monitoring, logs, synthetics, and NPM.
  • Preferred experience with root-cause analysis, troubleshooting, and debugging.

Benefits

  • Competitive salary with an estimated yearly range of $143,000 to $209,000 USD.
  • Equity package, including new hire RSUs and an employee stock purchase plan.
  • Potential variable compensation.
  • Comprehensive benefits including healthcare, dental, parental planning, and mental health coverage.
  • 401(k) plan with company match.
  • Paid time off.
  • Fitness reimbursements.
  • Generous global benefits and best-in-breed onboarding.
  • Continuous professional development, product training, career pathing, and mentorship through a buddy program.
  • Inclusive company culture with Community Guilds and Inclusion Talks.

Interested in this position?

Apply directly on the company website

Apply Now

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