Revenue Operations Manager

1 month, 3 weeks ago
Full-time
Senior
Sales and Business Development
Tekmetric

Tekmetric

Tekmetric provides auto repair shop management software with digital vehicle inspections, estimates, repair orders, inventory, job progress, and customer communication to simplify and supercharge shop operations.

Automotive
51-250
Founded 2015

Description

  • Lead and track strategic and operational programs across Sales, Sales Development, and Channel Partnerships.
  • Optimize sales and operational processes using analytics to drive data-informed decisions and measure initiative impact.
  • Configure and manage business tools to support team workflows and process improvement goals.
  • Automate workflows and evaluate new technologies, including system integrators and AI-driven platforms, to improve efficiency and scalability.
  • Identify bottlenecks and opportunities for improvement by collaborating with stakeholders across revenue teams.
  • Develop and maintain dashboards and reporting tools for key performance and operational metrics.
  • Analyze customer behavior, success metrics, pipeline trends, conversion rates, and forecast accuracy to generate actionable insights.
  • Work with leadership to develop and execute customer success strategy aligned to retention, expansion, and advocacy goals.
  • Create workflows that flag at-risk accounts early and enable proactive team action.
  • Partner with Sales leadership on territory planning, quota setting, and sales performance recommendations.

Requirements

  • 5+ years of professional experience in an advanced analytics or customer operations role.
  • Prior SaaS experience is a plus.
  • Experience developing strategies to scale revenue teams.
  • Proficiency with data analysis and reporting tools such as Google Sheets, Excel, Tableau, or Looker preferred.
  • Experience with CRM systems such as HubSpot or Salesforce preferred.
  • Experience with customer success platforms such as ChurnZero, Zendesk, or Gainsight preferred.
  • Strong communication and interpersonal skills with the ability to influence stakeholders at all levels.
  • Hands-on experience analyzing sales funnel metrics to improve conversion and pipeline efficiency.
  • Detail-oriented with a strong focus on accuracy and quality.
  • Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Benefits

  • Remote work flexibility.
  • Competitive base salary.
  • Generous paid time off.
  • Paid maternity leave, parental bonding leave, and medical leave.
  • Comprehensive medical, dental, vision, and prescription coverage, with 100% employer-paid employee-only plans and 50% family premium coverage.
  • Free, confidential counseling through BetterHelp.
  • 401(k) with 100% employer match up to 6% of contributions.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
  • Life and AD&D insurance.
  • Up to $60/month for fitness, mental health, or similar wellness expenses.
  • $300 home office setup bonus after one year of employment.
  • Support for continuing education.

Interested in this position?

Apply directly on the company website

Apply Now

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