Head of Sales Performance

1 day, 17 hours ago
Full-time
Executive
Sales and Business Development
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised

Description

  • Build sales sequences, talk tracks, objection guides, battle cards, demo collateral, and other enablement tools.
  • Lead and develop the inbound follow-up team, including SDRs and Sales Associates; conduct 1:1s, coach performance, and hire as needed.
  • Own sales onboarding, ramp-up, cadence standards, CRM hygiene, and the Sales Associate–Account Executive pairing model.
  • Design and A/B test email and chat follow-up sequences, using reply, re-engagement, and conversion rates as scorecards.
  • Build no-show recovery, rebooking, closed-lost reactivation, and aged-pipeline campaigns.
  • Reduce funnel drop-off and improve pipeline conversion, show rates, and sales-cycle performance.
  • Manage channel-partner leads by establishing ownership, follow-up, reporting, and performance standards.
  • Review calls and demos, coach representatives and Account Executives, run calibration sessions, and support live deals.
  • Own the sales knowledge base and AI sales chat content, ensuring customer-facing information is accurate and compliant.
  • Evaluate and implement AI-enabled sales tools, conversation intelligence, automation, and other sales technology.

Requirements

  • At least 4 years of experience in inside sales, sales development, sales enablement, revenue operations, or a similar commercial role.
  • At least 2 years of experience managing or coaching a sales team.
  • Track record of building sales systems, tools, or programs from scratch.
  • Experience improving follow-up, pipeline conversion, show rates, or sales-cycle performance.
  • Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion.
  • Experience coaching representatives on discovery, objection handling, urgency, and deal progression.
  • Ability to review sales calls, identify performance gaps, and provide actionable feedback.
  • Hands-on experience building email, chat, SMS, or other follow-up sequences.
  • Strong CRM discipline and experience with platforms such as HubSpot or Salesforce.
  • Comfort using data to diagnose funnel issues, set targets, and manage performance.
  • Strong written and verbal English communication skills and availability to work Pacific Time hours.
  • Preferred: experience with SDRs and Account Executives, onboarding and ramp programs, channel partnerships, AI sales tools, sales automation, enablement content, compliance, or high-growth SaaS, staffing, outsourcing, or technology-enabled services companies.

Interested in this position?

Apply directly on the company website

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