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Account Director (Pharma/MarTech domain)

1 week ago
Romania
Full-time
Lead
Account Manager
Sales and Business Development
CRM JIRA Oracle Power BI Salesforce
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Viseven

Viseven

Viseven specializes in providing advanced marketing technology solutions tailored for the life sciences and pharmaceutical industries, focusing on enhancing digital communication and marketing strategies to improve brand visibility and customer engagem...

Pharmaceuticals
251-1K
Founded 2009
View All Jobs 18

Description

  • Manage overall account profitability and ensure growth across assigned global accounts.
  • Develop and execute mid- and long-term account strategies aligned with Viseven’s marketing strategy.
  • Coordinate relationships with clients across regions through alignment with Regional Account Directors.
  • Own HQ contracting and support the onboarding of new Regional Account Directors.
  • Plan and execute annual and quarterly account budgets.
  • Identify, develop, and expand opportunities within accounts, including new divisions and clusters.
  • Lead customer meetings, present Viseven solutions, and gather and analyze high-level requirements.
  • Design scalable onboarding processes and communicate with decision-makers and stakeholders on the client side.
  • Create and implement workflow and process improvements to strengthen operational performance.
  • Lead internal change initiatives, support hiring and team development, and oversee internal operational activities.
  • Support the service team in maintaining customer satisfaction and resolving issues quickly and effectively.
  • Interface with corporate functions such as Finance & Accounting, Legal, and Human Resources, as well as internal departments.
  • Ensure policies and procedures are followed when the service team prepares work orders.

Requirements

  • Pharma marketing background is a benefit.
  • Proven management experience.
  • Accountability for achieving business goals such as account growth, profit, and customer satisfaction.
  • Ability to sell major opportunities within accounts.
  • Experience building solid and defensible account plans.
  • Ability to negotiate effective agreements.
  • Solid understanding of budgeting and progress reporting.
  • Excellent communication and interpersonal skills with the ability to build long-term relationships.
  • Outstanding organizational and leadership skills.
  • B2B experience.
  • Experience with Jira, Creatio, and Office 365.
  • Knowledge of pharma client ecosystem tools such as CRM/CLM platforms (Veeva, IQVIA, SFDC, Platforce, OCE, Oracle), marketing automation tools (SFMC, AEM, Marketo, Active Campaign), DAM systems, and BI systems like Power BI.
  • Good understanding of design creation tools.
  • Advanced/fluent English.
  • A second foreign language is an advantage.
  • Master’s degree in business administration, sales, marketing, or a related field is an advantage.

Benefits

  • Competitive compensation with regular performance-based salary and career development reviews.
  • Career growth and advancement opportunities.
  • Paid time off: 18 business days per year, increasing to 20 days after 2 years of service.
  • Sick leave, including 4 non-documented business days per year and 20 documented business days per year.
  • Family leave with 3 paid business days for marriage, childbirth, or bereavement.
  • Comprehensive medical insurance.
  • English courses for language development.
  • Professional development through participation in forums and conferences.
  • Regular corporate events and team-building activities.
  • Flexible work environment with a fully equipped office and the option to work from home.

Interested in this position?

Apply directly on the company website

Apply Now

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