Partner Enablement and Success Manager

3 weeks, 6 days ago
Full-time
Mid Level
Customer and Technical Support
Vero HR

Vero HR

Vero HR is a leading HR outsourcing company offering global HR solutions. They provide a configurable, scalable blend of expert advice, services, and technology tailored to transform and support organizations across the UK, Europe, and internationally....

Professional Services
11-50
Founded 2005

Description

  • Manage and enable a portfolio of reseller and referral partners after they have signed.
  • Deliver partner onboarding and ongoing enablement so partners understand the platform, value proposition, and commercial model.
  • Act as the primary point of contact for partners and support adoption, customer delivery, and renewals.
  • Support partners through the full lifecycle from onboarding through long-term success and retention.
  • Build trusted long-term relationships through regular check-ins, training, and joint planning.
  • Identify opportunities for account collaboration and partner-sourced or partner-influenced revenue.
  • Work cross-functionally with Sales, Customer Success, and Marketing to improve the partner experience.
  • Gather partner feedback to help shape and evolve the partner programme.

Requirements

  • Experience in a Partner, Channel, or Customer Success role.
  • A strong relationship-management mindset with confidence working with external stakeholders.
  • Experience supporting renewals, retention, or ongoing customer or partner value.
  • Comfort working in a fast-paced commercial SaaS or tech environment.
  • Experience working with reseller or referral partner models.
  • Technical confidence and the ability to explain software platforms clearly.
  • Exposure to compliance, information security, or ISO-related software is desirable.
  • Experience using CRMs such as Salesforce or HubSpot is desirable.

Benefits

  • Competitive base salary of up to £40,000.
  • Bonus with on-target earnings of circa £60,000.
  • 25 days annual leave plus bank holidays, increasing with service up to 31 days.
  • Pension scheme with 5% employee and 3% employer contributions.
  • Access to Perkbox discounts and recognition scheme with redeemable reward points.
  • Remote working with regular team meetups.
  • Ongoing training and development to support success.

Interested in this position?

Apply directly on the company website

Apply Now

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