GTM Chief of Staff - Revenue Operations

3 weeks, 5 days ago
Full-time
Lead
Sales and Business Development
UJET

UJET

UJET is redefining customer experience through its advanced cloud contact center platform, which integrates AI-powered solutions to enhance support across voice and digital channels while offering features like intelligent workforce management and virt...

Professional Services
251-1K
Founded 2015
$101M raised

Description

  • Act as the CGO’s operational partner and proxy, driving cross-functional alignment and execution.
  • Own GTM operating rhythms, including pipeline reviews, forecasting, QBRs, and strategic planning.
  • Develop executive narratives, board presentations, and performance reviews from revenue data.
  • Design and optimize pricing, packaging, discounting controls, and expansion tiers.
  • Build financial models for sales capacity, territories, quotas, and monetization initiatives.
  • Unify customer lifecycle data and enforce HubSpot architecture, governance, and data quality.
  • Create executive dashboards and diagnostic analytics for conversion, deal risk, and growth opportunities.
  • Optimize funnel performance, pipeline health, win-loss analysis, and revenue-at-risk attribution.
  • Lead territory, quota, marketing operations, attribution, Deal Desk, and quote-to-cash governance.
  • Manage the HubSpot Administrator and optimize the GTM technology stack with AI automation.

Requirements

  • 7+ years of progressive experience combining management consulting or strategic operations with RevOps/GTM leadership in high-growth B2B SaaS.
  • Deep expertise in pricing strategy, discounting analysis, yield management, and deal economics.
  • Experience unifying cross-functional GTM data and defining CRM logic and architecture; HubSpot preferred.
  • Executive presence and experience serving as a trusted C-level proxy and leading without direct authority.
  • Advanced analytical and financial modeling skills using Excel, SQL, or BI tools such as Looker, Tableau, or Power BI.
  • Experience with Quote-to-Cash, CPQ, discount controls, and contract lifecycle workflows.
  • Familiarity with Enterprise Direct, OEM, Expansion, and Channel/TSD partner GTM motions.
  • Bachelor’s degree in Business, Finance, Engineering, or a related quantitative field required; MBA preferred.
  • Legal authorization to work in the role’s country without current or future visa sponsorship.
  • Compliance with UJET security, data protection, regulatory, and company policy requirements.

Benefits

  • Annual US salary range of $125,000–$150,000.
  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Wellness benefits.
  • Collaborative and inclusive work environment.
  • Opportunity to shape AI-powered customer experience innovation.

Interested in this position?

Apply directly on the company website

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