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Project Manager - Strategic Partnerships (B2B)

1 month ago
India
Full-time
Senior
Partnerships Manager
Project and Program Management
Asana ClickUp Confluence HubSpot JIRA Looker Metabase Monday.com Notion Power BI Salesforce SQL Tableau
Apply Now
Twin Health

Twin Health

Twin Health utilizes patented AI-driven technology and a clinical care team to help employees and health plan members prevent and reverse chronic metabolic diseases, offering personalized recommendations and smart devices to enhance their overall healt...

Pharmaceuticals
251-1K
Founded 2018
$184M raised
View All Jobs 6

Description

  • Own the partner lifecycle after onboarding, including partner experience, retention, and overall collaboration success.
  • Serve as the single point of contact for strategic partners and act as the bridge between partners and internal business units.
  • Coordinate across Care, Product, and Operations to align workflows with service commitments and health outcomes.
  • Define, implement, and monitor SOPs and SLAs to ensure consistent delivery on partnership goals.
  • Lead partner communications and provide scoreboards, dashboards, and performance reporting on business and health metrics.
  • Ensure contractual obligations are met to support timely payments and revenue delivery.
  • Identify risks and operational blockers early and drive them to resolution.
  • Provide regular strategic updates to the Founder on partnership health, risks, and scaling opportunities.
  • Build and maintain documentation such as SOPs, RACI matrices, runbooks, and SLA frameworks.
  • Drive cross-functional initiatives that require influence without direct authority.

Requirements

  • Bachelor's degree in Engineering, Business, Economics, or a related discipline from a reputed institution.
  • MBA strongly preferred from a Tier-1 B-school such as IIM, ISB, XLRI, FMS, or equivalent.
  • 5–8 years of total experience.
  • At least 3 years of experience in partnership management, key account management, customer success, strategy & operations, or top-tier management consulting.
  • Demonstrated ownership of high-value B2B relationships with accountability for retention, renewals, or revenue delivery.
  • Experience in healthcare, digital health, or B2B SaaS is preferred.
  • Experience in a Founder's Office, Chief of Staff, or Program Management role in a high-growth startup is highly desirable.
  • Proven track record of leading cross-functional initiatives across Product, Operations, and customer-facing teams.
  • Hands-on experience with project management tools such as Asana, Jira, ClickUp, or Monday.
  • Advanced Excel or Google Sheets skills, including pivot tables, lookups, and modeling, plus working knowledge of SQL and BI tools such as Looker, Tableau, Power BI, or Metabase.
  • Strong PowerPoint or Google Slides skills and crisp written communication for executive decks, partner emails, and internal briefs.
  • Familiarity with Salesforce, HubSpot, or similar CRM tools, along with Slack, Notion, and Confluence.
  • Comfort authoring SOPs, RACI matrices, runbooks, and SLA frameworks from scratch.

Interested in this position?

Apply directly on the company website

Apply Now

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