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Revenue Operations and Deal Desk Specialist

20 hours, 16 minutes ago
United States
Full-time
Entry Level
Sales Operations
Sales and Business Development
CRM ERP NetSuite Salesforce
Apply Now
Novara Puntocom

Novara Puntocom

Novara Puntocom (www.novara.com) is a dynamic online news portal offering real-time updates on Novara and its province, covering a wide range of topics from sports to current affairs.

Internet Software & Services
1-10
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Description

  • Process routine opportunity and deal approvals by validating products, quantities, pricing, discounts, contract terms, required approvals, and supporting documentation.
  • Create and maintain quotes, order forms, and sales orders in Salesforce, CPQ, and ERP or order-management systems using approved configurations.
  • Support non-standard deals by preparing approval packages, documenting exceptions, coordinating pricing approvals, and routing agreements for review and signature.
  • Confirm executed agreements match CRM and CPQ records and assemble complete booking and sales-order packages for Billing and Accounting handoff.
  • Monitor Sales Operations and Deal Desk queues, meet service levels, and escalate exceptions.
  • Maintain accurate account, opportunity, quote, contract, order, renewal, and booking data across Salesforce, NetSuite, and related systems.
  • Validate renewal quotes and orders for pricing, uplift, quantities, dates, and commercial terms before approval and handoff.
  • Prepare booking, sales-order, commission, reporting, and reconciliation files for Sales, Finance, and Revenue Operations.
  • Maintain standard operating procedures, checklists, templates, approval matrices, and operational documentation.
  • Identify recurring issues and recommend practical improvements across quoting, approvals, booking, and handoff workflows.
  • Support month- and quarter-end bookings close, sales-order reconciliations, and audit requests.

Requirements

  • Bachelor's degree in Business, Finance, Accounting, Analytics, Information Systems, or a related field; equivalent experience considered.
  • 0–2 years of experience in Revenue Operations, Sales Operations, Deal Desk, Order Management, Commercial Operations, Finance, or a related function.
  • Strong attention to detail, organization, and follow-through.
  • Familiarity with Salesforce, CRM or CPQ, ERP or order-management systems, SaaS pricing, or commercial contracts preferred.
  • Basic proficiency in Microsoft Excel or Google Sheets; formulas and lookups are a plus.
  • Strong written and verbal communication skills with a service-oriented approach.
  • Ability to follow procedures, assess transaction completeness, and escalate appropriately.
  • Ability to manage multiple requests and period-end volume in a deadline-driven sales environment.
  • Demonstrated commitment to data accuracy, process compliance, and operational excellence.

Benefits

  • Annual base salary range of $65k–$75k.
  • Annual bonus opportunity of 7.5%.
  • Medical, dental, and vision coverage.
  • Flexible Spending Accounts (FSA).
  • PTO plus paid and floating holidays.
  • 401(k) with company match and immediate vesting.
  • Company-funded life insurance.
  • Employee Assistance Program (EAP).
  • No-cost mental health benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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