Geotab

Geotab is a leading provider of GPS fleet tracking and management solutions, leveraging data analytics and machine learning to optimize fleet performance, enhance driver safety, and ensure regulatory compliance worldwide.

Road & Rail

Industrials

1K-5K (2750)

Founded 2000

2 open positions

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Solutions Engineering, Post-Sales (Remote)

1 hour, 39 minutes ago

Canada

Full-time

Mid Level

Solutions Engineer

Customer and Technical Support

Agile C# IoT Java JIRA Machine Learning Power BI Python Salesforce SQL Superset

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Geotab

Road & Rail

1K-5K

Founded 2000

View All Jobs 2

Description

Develop and maintain deep knowledge of the Geotab ecosystem and serve as a subject matter expert for end-users and partners.
Engage with partners and end-users to understand their needs and optimize their use of Geotab solutions.
Work with revenue-generating teams to identify, design, and deliver technical solutions for customer challenges.
Conduct discovery sessions, requirements gathering, technical demonstrations, and presentations for customers and partners.
Act as a trusted technical advisor across the customer journey in collaboration with market development, channel, customer success, and product teams.
Support partner upskilling by sharing best practices and industry-specific guidance.
Assess business challenges, determine Geotab’s fit, and recommend alternative approaches when needed.
Collect and share partner and end-user feedback to support continuous improvement of the product offering.
Maintain accurate documentation and records of customer and partner engagements, solution designs, and deliverables.

Requirements

3-5 years of experience in Solutions Engineering, Sales Engineering, Engineering Support, or Software Development.
Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field, or equivalent education and/or work experience.
Experience in a relevant technical field such as software engineering, data analysis, or systems integration, preferably in a customer-facing role.
Technical knowledge of telematics, IoT, APIs, and related technologies.
Experience with programming languages such as Python, SQL, Java, or C#, with API integration experience preferred.
Ability to work with Agile work management, ticketing, and CRM tools such as JIRA and Salesforce.
Familiarity with data analysis techniques and visualization tools such as Superset or Power BI is preferred.
Strong problem-solving and critical thinking skills with the ability to propose viable solutions.
Strong communication and presentation skills, including the ability to explain complex concepts to technical and non-technical audiences.
Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.
Customer-focused mindset with a commitment to delivering exceptional service.
Comfort working in a fast-paced environment and managing multiple projects and priorities simultaneously.
Experience with sales or business development, especially indirect sales channels, is an asset.
Ability to stay current with emerging technology and adapt to changing market demands.
Ability to travel up to 20% of the time.

Benefits

Annual base salary of $83,000 to $105,600 CAD.
Flex working arrangements and a flexible hybrid work model.
Home office reimbursement program.
Baby bonus and parental leave top-up program.
Online learning and networking opportunities.
Electric vehicle purchase incentive program.
Competitive medical and dental benefits.
Retirement savings program.

Interested in this position?

Apply directly on the company website

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