Partnership Success Manager

2 hours, 32 minutes ago
Full-time
Mid Level
Sales and Business Development
Finix

Finix

Finix is a leading payments technology provider that offers a unified, all-in-one payments platform for businesses to accept and send payments online or in person, helping them increase revenue and reduce costs.

Diversified Financial Services
51-250
Founded 2015
$126M raised

Description

  • Own partner relationships after agreements are signed and serve as the primary point of contact.
  • Drive Sales Accepted Opportunity generation by identifying, qualifying, and routing merchant leads.
  • Onboard and enable partners through training, resource sharing, and support through their first opportunity.
  • Manage partner operations, including referral tracking, partner records, CRM hygiene, and data accuracy.
  • Monitor partner health and performance, identifying risks and creating re-engagement plans.
  • Collaborate with Sales to ensure partner-sourced leads are followed up on and progress through the pipeline.
  • Provide ongoing enablement, including marketing collateral, co-selling support, and product or process guidance.
  • Track and report partner metrics such as SAO volume, pipeline contribution, and sourced revenue.
  • Develop scalable processes for partner onboarding, enablement, and ongoing success.

Requirements

  • 3+ years of experience in partner management, customer success, account management, or a related relationship-management role.
  • Experience managing a portfolio of relationships and delivering measurable pipeline, revenue, retention, or engagement outcomes.
  • Strong organizational skills and attention to detail while managing multiple partners and priorities.
  • Excellent communication and relationship-building skills with internal teams and external partners.
  • Comfort with operational and administrative work, including CRM hygiene, reporting, and process management.
  • Proactive, solutions-oriented approach suited to a fast-changing, zero-to-one environment.
  • Experience with CRM and partner tools such as Salesforce, HubSpot, or PRM platforms.
  • Experience in SaaS, payments, or fintech preferred.

Benefits

  • Remote work location.
  • Base salary of $110,000–$180,000 per year OTE, depending on level and location.
  • Equity package.
  • Benefits package.

Interested in this position?

Apply directly on the company website

Apply Now

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