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Client Account Executive

2 months ago
Australia
Full-time
Mid Level
Account Executive
Sales and Business Development
CRM Salesforce
Apply Now
Elite Technology

Elite Technology

Elite Technology provides telecommunication solutions with a focus on system design, integration, and maintenance. Offering effective solutions from top vendors like Ericsson and Huawei, we specialize in Atoll radio network planning and iBwave building...

Diversified Telecommunication Services
1-10
Founded 2020
View All Jobs 16

Description

  • Identify, prospect, and close new enterprise customers within an assigned territory or market segment.
  • Lead complex consultative sales cycles involving multiple stakeholders, including C-suite and firm leadership.
  • Develop value propositions using ROI analysis, cost modeling, and industry insights.
  • Maintain accurate pipeline management, forecasting, and opportunity tracking in Salesforce.
  • Own a portfolio of accounts after close as the primary commercial relationship owner.
  • Drive expansion, upsell, and cross-sell opportunities aligned to client goals and modernization initiatives.
  • Build and execute account plans focused on long-term value, cloud adoption, and product utilization.
  • Proactively manage renewals in partnership with Customer Success to meet retention and growth targets.
  • Establish trusted advisor relationships with senior client stakeholders.
  • Collaborate with Sales Engineers, Product, Customer Success, and Marketing to deliver tailored solutions.
  • Advocate for client needs internally and influence roadmap priorities and service improvements.
  • Educate clients on best practices, new functionality, and industry trends.

Requirements

  • Bachelor's degree in a related field or equivalent experience.
  • 3–5 years of experience in Account Management, Customer Success, or Strategic Sales within SaaS, Legal Tech, or Professional Services.
  • Proven success managing enterprise or strategic accounts with a track record of exceeding retention and growth targets.
  • Strong understanding of cloud-based software solutions and experience leading clients through on-premises to cloud transitions.
  • Exceptional relationship-building and executive communication skills with the ability to influence and advise senior stakeholders.
  • Analytical and commercially minded with the ability to translate customer goals into actionable account strategies.
  • Highly collaborative and comfortable working cross-functionally across Product, Sales Engineering, and Customer Success teams.
  • Strategic thinker with a proactive, solutions-oriented mindset and strong attention to detail.
  • Strong proficiency in CRM tools, with Salesforce preferred, and experience managing renewals, forecasts, and pipeline in complex sales environments.
  • Ability to travel 25–50% as business needs require.
  • Moderate physical capacity: 20–50 lbs with frequent lifting, bending, or standing.
  • No employment sponsorship provided for this position.

Benefits

  • Competitive compensation package.
  • Comprehensive healthcare coverage, including health, dental, and vision.
  • Retirement savings plan with employer contribution.
  • Professional development opportunities.
  • Time off.
  • Wellness initiatives.
  • Employee Assistance Program.
  • Generous global parental leave.
  • Calm premium subscription at no cost.
  • Employee discount program.

Interested in this position?

Apply directly on the company website

Apply Now

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