Sr, Revenue Operations Manager

1 hour, 6 minutes ago
Full-time
Senior
Sales and Business Development
CIQ

CIQ

CIQ reimagines software infrastructure with Rocky Linux, offering solutions for security, HPC computing, and cluster management. They empower people to do great things with support, certified hardware, and open source software.

Internet Software & Services
51-250
Founded 2020
$26M raised

Description

  • Serve as the primary owner and administrator of CIQ's CRM ecosystem, including HubSpot configuration, workflows, automation, data architecture, and integrations.
  • Maintain CRM data quality, hygiene standards, user provisioning, permissions, training, and vendor relationships.
  • Build and maintain dashboards and reporting for pipeline, bookings, forecast accuracy, and team performance.
  • Partner with Sales and Marketing leadership to define KPIs and maintain a single source of truth for revenue data.
  • Design, document, and administer sales commission plans, including monthly and quarterly calculations, approvals, and payouts.
  • Own sales process governance, including pipeline stage definitions, deal-stage hygiene, deal desk approvals, and quota/territory assignment.
  • Manage lead routing and contract/order-management workflows and support rep onboarding to systems and processes.
  • Partner with Finance on revenue forecasting and reconciliation of bookings, pipeline, and revenue data.
  • Own lifecycle stage, lead qualification, and attribution definitions in HubSpot and govern changes to them.
  • Conduct win/loss and pipeline analysis and support recurring executive reporting cadences.

Requirements

  • 5+ years of experience in Revenue Operations, Sales Operations, or a closely related role.
  • At least 2+ years in a HubSpot admin capacity or equivalent CRM experience, such as Salesforce.
  • Demonstrated experience owning sales commission processes end to end, including plan design support and payout administration.
  • Strong experience building dashboards and partnering with Finance on forecasting and planning cycles.
  • Advanced HubSpot administration skills, including workflows, custom objects/properties, reporting, and integrations.
  • HubSpot certifications are a plus.
  • Excellent Excel or spreadsheet modeling skills.
  • SQL or BI tool experience, such as Looker or Tableau, is a plus.
  • Experience in a B2B SaaS or infrastructure/open-source software company is preferred.
  • Strong analytical rigor with the ability to translate data into actionable executive narratives.
  • High ownership mentality and comfort operating autonomously in a fast-moving, lean organization.
  • Excellent cross-functional communication skills with Sales, Marketing, Finance, and Executive stakeholders.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible paid time off.
  • Employee stock options.
  • Remote work with no travel required for most positions.

Interested in this position?

Apply directly on the company website

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