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Technical Consultant

12 hours, 42 minutes ago
France
Full-time
Lead
Implementation Consultant
Project and Program Management
Agile Java Python REST API Ruby Scrum Trello
Apply Now
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
201-500
Founded 2010
$243M raised
View All Jobs 14

Description

  • Scope custom technical and consulting projects based on client requirements.
  • Document customer use cases and translate them into platform configurations and technical solution specifications.
  • Manage implementation lifecycle activities from sales handoff and kickoff through support transition.
  • Define client platform architecture and support integrations using flat files, APIs, data lakes, Workato, and third-party applications.
  • Collaborate with Sales, Product, Development, Customer Success, and Technical Services teams to deliver solutions.
  • Provide technical guidance, troubleshooting, and client support throughout project delivery.
  • Deliver projects on time and within budget, maintaining project plans and technical documentation.
  • Design automation tools and repeatable processes to improve delivery quality and reduce manual work.
  • Conduct platform audits and contribute best practices and lessons learned to the knowledge base.
  • Develop new Professional Services offerings and work with partners and third-party developers to expand integrations.

Requirements

  • 8+ years of experience in technical partnerships, integrations, developer relations, or a similar external stakeholder-facing technical role.
  • Customer-facing experience in roles such as Sales Engineer, Technical Presales, Solution Architect, Technical Consultant, Technical Project Manager, Technical Account Manager, or Business Analyst.
  • Excellent understanding of APIs and REST integrations.
  • Programming experience with Java, Python, Ruby, or similar languages.
  • Knowledge of SaaS platforms, cloud-based solutions, and web technologies.
  • Experience scoping projects, designing technical solutions, and delivering client projects.
  • Strong problem-solving skills and ability to troubleshoot complex technical issues.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
  • Experience with Agile or Scrum project management methodologies is preferred.

Benefits

  • Compensation package including base salary, variable pay, and equity.
  • Work-from-home stipend, RTT, lunch vouchers, medical insurance, and gym subscription.
  • Flexible working hours and fully remote work anywhere in France.
  • One month of parental leave for the second parent.
  • Employee resource groups focused on mental health, sustainability, women, parents, LGBTQIA2S+, and ethnic diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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