Head of Implementation

10 hours, 34 minutes ago
Full-time
Executive
Project and Program Management
DEUNA

DEUNA

DEUNA is a payment orchestrator that optimizes transaction acceptance, boosts conversion rates, and minimizes fraud with over 80 methods in one integration.

Diversified Financial Services
51-200
Founded 2020

Description

  • Develop and execute a scalable client integration strategy for onboarding and implementation.
  • Lead, mentor, and manage the client integration team.
  • Oversee integration projects from scoping and discovery through deployment and post-launch support.
  • Translate client technical and business requirements into effective payment integration solutions.
  • Partner with sales, product, engineering, technical, and customer success teams to align delivery, handoffs, and support.
  • Establish and enforce best practices for APIs, data handling, and payment processing integrations.
  • Serve as the primary technical contact for clients, providing guidance, troubleshooting, and ongoing support.
  • Build scalable integration frameworks and improve processes, tools, and workflows using project data and client feedback.
  • Ensure integrations meet security, compliance, reliability, quality, and timeline expectations.
  • Build long-term client relationships that support satisfaction and retention.

Requirements

  • 8+ years of experience in client-facing payment integrations, API integrations, or technical consulting.
  • At least 3 years of leadership experience.
  • Background in payment processing systems, APIs, and technical integrations within fintech or SaaS environments.
  • Experience leading cross-functional teams and complex, high-stakes integration projects.
  • Consultative, client-facing experience delivering and implementing technical solutions.
  • Deep understanding of payment gateways, APIs, and integration best practices.
  • Experience with credit/debit cards, ACH, mobile wallets, and international payment systems.
  • Professional fluency in English and Spanish.
  • Technical knowledge of API design, web services, and cloud technologies.
  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field (preferred); relevant payment systems or API certifications are a plus.

Benefits

  • Vacation and additional paid time off.
  • Remote work from anywhere.
  • Financial support for health insurance, internet, and mobile service.
  • Stock options.
  • Access to a learning and development platform.
  • Career growth and development opportunities.
  • Work with a multicultural, diverse, and dynamic LATAM team.

Interested in this position?

Apply directly on the company website

Apply Now

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