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GTM Systems Administrator (Sales/Marketing)

3 hours, 3 minutes ago
United States, United Kingdom, Ireland
Full-time
Mid Level
Email Marketing Manager
Sales and Business Development
AWS Azure CRM GCP Kubernetes
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Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007
View All Jobs 100

Description

  • Administer and maintain CRM, marketing automation, and CPQ platforms.
  • Configure CPQ tools, including product catalogs, pricing rules, discounting logic, quote templates, and approval workflows.
  • Maintain and optimize lead lifecycle processes, campaign tracking, and sales pipelines.
  • Build and manage automation workflows, lead scoring models, and validation rules.
  • Manage user access, roles, permissions, and system security across platforms.
  • Ensure data integrity through audits, deduplication, and governance processes.
  • Collaborate with marketing, sales, finance, and operations teams to align systems with business processes.
  • Integrate tools across the tech stack, including CRM, CPQ, marketing automation, billing, and analytics systems.
  • Develop and maintain dashboards and reports for marketing performance, sales forecasting, and revenue insights.
  • Troubleshoot system issues and provide end-user support, training, documentation, and process guidance.

Requirements

  • Bachelor’s degree in Business, Marketing, Information Systems, or a related field, or equivalent experience.
  • Experience administering CRM, marketing automation, and/or CPQ platforms.
  • Strong understanding of sales processes, including quoting, pricing, discounting, and the contract lifecycle.
  • Familiarity with marketing processes such as lead generation, attribution, and campaign management.
  • Experience with system integrations.
  • Strong attention to detail and the ability to prioritize and multitask in a fast-paced environment.
  • Ability to work collaboratively while also being comfortable working with little direction.
  • Excellent oral and written communication skills for working with business users and management.
  • Fluent English; additional languages are a plus.
  • Ability to work for any US employer; visa sponsorship is not provided.

Benefits

  • Remote work based in the US, the UK, or Ireland.
  • Unlimited PTO.
  • Flexible working options.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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