Principal GTM Systems Manager

4 weeks, 1 day ago
Full-time
Lead
Sales and Business Development
Outreach

Outreach

Outreach offers an AI-powered revenue workflow platform designed to enhance the productivity of sales, marketing, RevOps, and go-to-market teams by automating processes that help in efficiently managing accounts, forecasting, and closing deals.

Internet Software & Services
1K-5K
Founded 2014
$489M raised

Description

  • Own the administration, configuration, reliability, and scalability of core revenue systems, including CRM, sales engagement, CPQ, and data tools.
  • Translate revenue process requirements into system workflows, automations, integrations, and operational controls.
  • Partner with Sales, Marketing, Customer Success, Finance, Deal Desk, Order Management, Enablement, and Business Systems on go-to-market initiatives and system changes.
  • Ensure data quality, system governance, access controls, and compliance with Revenue Operations standards.
  • Manage system incidents, releases, testing, and change management activities.
  • Support reporting, dashboards, and operational insights by maintaining system accuracy and consistency.
  • Lead requirements gathering, process design, implementation, rollout, and adoption support for a new quoting system.
  • Act as the primary interface between the business and Business Systems teams to align requirements, priorities, and field context.
  • Design and orchestrate systems, data flows, and signals that power AI-driven sales plays, automation, and insights.
  • Evaluate and implement new tools to improve revenue efficiency, scale, and budget or renewal tracking.

Requirements

  • 8–10+ years of experience in Sales Operations, Revenue Operations, or GTM Business Systems in a SaaS environment.
  • Strong experience owning business processes and requirements across Quote-to-Cash and CPQ initiatives; migration experience is a plus.
  • Demonstrated ability to drive cross-functional alignment with Sales, Finance, Deal Desk, and Order Management.
  • Deep Salesforce experience; CPQ exposure is strongly preferred.
  • Hands-on experience with enablement systems and collaboration with Enablement teams on governance and adoption.
  • Experience with Salesforce, CPQ, or RCA is required.
  • Experience with Enablement, LMS (learning management system), or contract management systems is preferred.
  • Experience designing or supporting GTM system orchestration and AI-enabled sales plays, automation, and insights.
  • Excellent analytical, documentation, communication, and stakeholder management skills.
  • Bachelor’s degree in Business, Information Systems, or a related field.

Benefits

  • Base salary range of $115,000–$165,000 USD annually.
  • Potential incentive compensation, bonus, and restricted stock units.
  • Flexible time off.
  • 401(k) retirement savings plan.
  • Generous medical, dental, and vision coverage for full-time employees and dependents.
  • Parental leave with options for a paid night nurse and a gradual return to work.
  • Infertility and assisted reproductive services benefit.
  • Employee referral bonuses.

Interested in this position?

Apply directly on the company website

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