Demand Account Coordinator - Xsolla Ads

19 hours, 5 minutes ago
Full-time
Junior
Sales and Business Development
Xsolla

Xsolla

Xsolla is an international payment solution provider for online games, offering tools to launch, monetize, and scale games worldwide with local payment methods and fraud prevention.

Internet Software & Services
251-1K
Founded 2005

Description

  • Manage a portfolio of affiliate and API-integrated demand partners as the primary day-to-day point of contact.
  • Support onboarding for new partners and coordinate with technical and operations teams to complete integrations accurately and on schedule.
  • Maintain accurate records of partner accounts, campaign configurations, and integration statuses in CRM and internal tracking tools.
  • Monitor live campaigns, flag performance anomalies, and work with internal teams to resolve discrepancies quickly.
  • Assist partners with technical questions related to API documentation, tracking setup, postback configuration, and feed integration.
  • Coordinate with the technical team to triage and resolve integration issues while acting as a communication bridge between partners and internal stakeholders.
  • Review campaign data using KPIs such as CPI, CTR, conversion rate, and install volume to identify issues and optimization opportunities.
  • Prepare performance reports and campaign summaries for partners in clear, digestible updates.
  • Support senior account managers with business reviews, renewal materials, and growth presentations for key accounts.
  • Respond to partner inquiries promptly and professionally to maintain a high standard of service.

Requirements

  • 1–2 years of experience in account management, partner support, digital advertising operations, or a related field.
  • AdTech, affiliate marketing, or mobile advertising experience preferred.
  • Strong written and verbal communication skills.
  • Comfort with campaign data and performance metrics such as CPI, CTR, install volume, and conversion rate.
  • Highly organized with strong attention to detail and the ability to manage multiple accounts and tasks simultaneously.
  • Collaborative team player comfortable working across product, operations, and technical teams.
  • Proficient in Google Sheets or Excel for tracking and reporting.
  • Exposure to affiliate networks, API integrations, or performance marketing platforms is preferred.
  • Basic familiarity with API concepts, tracking links, postback URLs, and affiliate/performance integrations is a plus.
  • Experience with CRM tools such as Salesforce or HubSpot is preferred.

Interested in this position?

Apply directly on the company website

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