Enterprise Account Manager

4 weeks, 1 day ago
Full-time
Mid Level
Customer and Technical Support
WorkWave

WorkWave

WorkWave provides field service management software solutions to automate business operations, improve efficiency, and enhance customer experiences through a suite of products like PestPac® and WorkWave Service™.

Professional Services
251-1K
Founded 1984

Description

  • Proactively engage assigned enterprise accounts to understand business needs and communicate product value.
  • Build and maintain long-term relationships with key client stakeholders to support account health and retention.
  • Conduct quarterly business reviews and account planning sessions to align on goals and uncover growth opportunities.
  • Deliver tailored product demonstrations for RealGreen and PestPac aligned with customer priorities and demo certification standards.
  • Manage the full expansion sales cycle from needs discovery through negotiation, closing, and sales agreement preparation.
  • Upsell and cross-sell products and services to drive ARR growth across parent and child accounts.
  • Maintain a healthy pipeline of whitespace opportunities and achieve monthly, quarterly, and yearly ARR quotas.
  • Ensure accurate forecasting, CRM hygiene, and pipeline management in Salesforce.
  • Collaborate with support, product, and sales engineering teams to resolve client needs and improve customer success.
  • Use MEDDPICC sales methodology and other best practices to improve win rates.

Requirements

  • 3–5 years of SaaS sales or account management experience, preferably with enterprise accounts.
  • Proven track record of achieving or exceeding ARR quota.
  • Bachelor’s degree or equivalent experience.
  • Proficiency in Salesforce, Salesloft, and sales enablement tools.
  • Familiarity with MEDDPICC methodology or other enterprise sales frameworks.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work independently, manage multiple priorities, and navigate complex client organizations.
  • Consultative, relationship-first approach to expanding existing accounts.
  • Strong business acumen and ability to identify client challenges and map them to solutions.
  • Positive, team-oriented mindset with a passion for building lasting client partnerships.

Benefits

  • $90,000 - $190,000 annual salary range.
  • Remote-first work flexibility with the option to work virtually or from the office.
  • Health and dental coverage with 401(k) and company match.
  • Flexible Time Off policy or generous PTO plan, plus paid holidays.
  • Up to 4 weeks of paid bonding leave.
  • Tuition reimbursement.
  • 24/7 employee assistance program with free counseling, financial counseling, legal guidance, and adoption assistance.
  • 24/7 virtual medical care through Teladoc.

Interested in this position?

Apply directly on the company website

Apply Now

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