Business Operations & Chief of Staff

1 month, 1 week ago
Full-time
Senior
Operations
Waymark

Waymark

Waymark offers an AI-driven video creation platform that enables users to quickly and easily produce customized sample commercials by automatically generating content based on local business data.

Media
11-50
Founded 2012

Description

  • Own the company’s strategic planning system, including multi-year vision refreshes, annual and quarterly planning, and resource allocation decisions.
  • Drive the OKR and goal-setting process end to end, including objective setting, progress monitoring, and corrective action.
  • Run the executive operating rhythm, including leadership meetings, quarterly business reviews, decision tracking, and executive offsites.
  • Provide executive leadership with analysis on company performance, risks, trade-offs, and recommendations.
  • Lead high-priority cross-functional initiatives and special projects in ambiguous problem areas.
  • Own the company’s internal communications strategy and calendar so employees understand priorities, progress, and decisions.
  • Plan and produce all-company meetings, leadership communications, and company events.
  • Draft and edit executive communications, including announcements, strategy narratives, decision memos, and presentations.
  • Co-lead board narrative and deck development for quarterly meetings.
  • Design and improve core operating processes, decision-making frameworks, approval workflows, and cross-functional coordination systems as the company scales.

Requirements

  • 7+ years in business operations, chief of staff, strategy, or consulting roles with direct healthcare experience.
  • Demonstrated success operating at the executive level in a fast-paced, high-growth environment.
  • Expert-level proficiency with PowerPoint deck creation and Excel modeling.
  • Hands-on experience designing and running annual and quarterly planning processes, OKRs or equivalent goal frameworks, and performance management rhythms.
  • Exceptional written and verbal communication skills, including executive memos, decks, and company-wide communications.
  • Track record of designing and implementing business processes, operating cadences, and decision frameworks.
  • Financial and operational modeling skills with the ability to pressure-test contracting, budgeting, and strategy decisions.
  • Ability to influence without authority, build trusted relationships across all levels, and handle confidential information with discretion.
  • Experience in value-based care and/or tech-enabled care delivery is preferred.
  • Comfort with collaboration tools such as Slack, Jira, Confluence, Asana, HubSpot/Salesforce CRM, Jotform, and Google Workspace, plus proficiency with AI tools is preferred.

Benefits

  • Stock options.
  • Work-from-home stipend for the first year.
  • Medical, vision, and dental coverage.
  • Basic life insurance.
  • 20 vacation days plus 11 paid holidays.
  • Paid parental leave: 16 weeks for birthing parents and 8 weeks of bonding leave for non-birthing parents.
  • 401(k) with company contribution, subject to vesting.
  • Commuter benefits.
  • Professional development stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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