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Account Director (Pharma/MarTech domain)

1 month, 1 week ago
Bulgaria
Full-time
Lead
Account Manager
Sales and Business Development
CRM JIRA Oracle Power BI Salesforce
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Viseven

Viseven

Viseven specializes in providing advanced marketing technology solutions tailored for the life sciences and pharmaceutical industries, focusing on enhancing digital communication and marketing strategies to improve brand visibility and customer engagem...

Pharmaceuticals
251-1K
Founded 2009
View All Jobs 30

Description

  • Manage overall account profitability and performance across assigned global accounts.
  • Coordinate client relationships across regions in alignment with Regional Account Directors.
  • Own HQ contracting and onboard new Regional Account Directors.
  • Develop mid- and long-term account strategies and refine upsell tactics to support revenue growth.
  • Plan and execute annual and quarterly account budgets.
  • Maintain existing accounts while identifying and developing new opportunities, including expansion into new divisions and clusters.
  • Lead customer meetings, present Viseven solutions, and gather and analyze high-level requirements.
  • Design a scalable onboarding process for strategic accounts and communicate with customer decision-makers and stakeholders.
  • Create and implement workflow and process improvements to enhance operational performance.
  • Drive internal change initiatives, support hiring and training efforts, and provide leadership for internal operational activities.
  • Support the service team in maintaining customer relationships, resolving issues, and ensuring accurate, high-quality delivery.
  • Lead high-level division projects and sales initiatives and interface with Finance, Legal, Human Resources, and other internal teams.

Requirements

  • Pharma marketing background is a plus.
  • Proven management experience.
  • Demonstrated accountability for business goals such as account growth, profit, and customer satisfaction.
  • Ability to sell major opportunities within accounts and build defensible account plans.
  • Experience negotiating effective agreements.
  • Solid understanding of budgeting and progress reporting.
  • Excellent communication and interpersonal skills with the ability to build long-term relationships.
  • Outstanding organizational and leadership skills.
  • Experience working in B2B environments.
  • Experience with Jira, Creatio, and Office 365.
  • Knowledge of pharma client ecosystem tools such as CRM/CLM platforms (Veeva, IQVIA, SFDC, Platforce, OCE, Oracle), marketing automation tools (SFMC, AEM, Marketo, Active Campaign), DAM systems, and BI systems such as Power BI.
  • Good understanding of design creation tools.
  • Advanced or fluent English is required.
  • A second foreign language is an advantage.
  • A master’s degree in business administration, sales, marketing, or a related field is an advantage.

Benefits

  • Competitive compensation with regular performance-based salary and career development reviews.
  • Opportunity to work with an experienced team in a friendly atmosphere.
  • Career growth and advancement opportunities.
  • Paid time off: 18 business days per year, increasing to 20 business days after 2 years of service.
  • Sick leave: 4 non-documented business days per year and 20 documented business days per year.
  • Family leave: 3 paid business days for marriage, childbirth, or bereavement.
  • Comprehensive medical insurance.
  • English courses and professional development opportunities, including forums and conferences.
  • Regular corporate events and team-building activities.
  • Comfortable, fully equipped office with the possibility to work from home.

Interested in this position?

Apply directly on the company website

Apply Now

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