Revenue Operations Technology Manager

1 month ago
Full-time
Senior
Business Intelligence
Vatica Health

Vatica Health

Vatica Health provides an innovative risk adjustment and quality of care coding solution that combines expert clinical teams with advanced technology to enhance diagnosis accuracy, improve financial performance for health plans and providers, and promo...

Internet Software & Services
251-1K
Founded 2011

Description

  • Serve as the strategic owner of the commercial technology ecosystem, ensuring systems are scalable, integrated, and aligned to business strategy.
  • Lead commercial process improvement projects from requirements gathering through system design, testing, and rollout.
  • Define and optimize commercial systems architecture, including integrations, data flows, automation, and governance across platforms.
  • Own sales process design from a systems and workflow perspective to support streamlined execution and data integrity.
  • Design and implement reporting infrastructure enhancements, including dashboards, data models, and automated reporting.
  • Develop and execute commercial analytics strategies for sales targeting, segmentation, pre-sales discovery, and marketing performance measurement.
  • Partner with Growth, Customer Success, Marketing, Finance, and Data teams to translate business needs into technical solutions.
  • Lead vendor management for commercial technologies, including performance monitoring and contract optimization.
  • Evaluate, implement, and optimize commercial tools to improve adoption, ROI, and integration across the tech stack.
  • Enable Commercial teams through training, documentation, and change management, and present insights to technical and non-technical stakeholders.

Requirements

  • Bachelor's degree or equivalent professional experience.
  • 5+ years of experience in sales operations or revenue operations roles.
  • Deep understanding of commercial systems architecture, integrations, and data flows across platforms.
  • Familiarity with healthcare buying dynamics of health plans and provider organizations.
  • Strong analytical and data acumen with the ability to turn recommendations into scalable technology solutions.
  • Track record of continuous improvement through commercial process and technology enhancements.
  • Exceptional verbal and written communication skills for technical and non-technical audiences.
  • Proven ability to synthesize stakeholder perspectives and translate them into systems requirements and design.
  • Experience deploying new commercial systems and system changes, including change management, training, and support.
  • Strong attention to detail, planning, organization, and problem-solving skills.
  • Ability to drive improvement in a fast-paced, sometimes ambiguous environment.
  • Preferred: Experience working within a healthcare technology organization.
  • Competencies include managing ambiguity and complexity, balancing stakeholders and conflict, communicating effectively, cultivating innovation, situational adaptability and flexibility, and a strategic mindset.

Benefits

  • Competitive salary based on experience, skills, and location, with a projected range of $89,000 to $94,000 annually USD.
  • Discretionary bonus potential.
  • 401(k) plans.
  • Comprehensive medical, dental, and vision insurance.
  • Tax-free dependent care account.
  • Life insurance, short-term disability, and long-term disability coverage.
  • Excellent PTO policy and strong work-life balance.
  • Room for growth and advancement within the company.

Interested in this position?

Apply directly on the company website

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