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Manager, GTM Systems

1 month ago
United States
Full-time
Lead
Sales Operations
Sales and Business Development
ERP REST API Salesforce
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Firstup

Firstup

Firstup offers an intelligent communication platform designed to engage employees throughout their entire employment journey, providing insights that help organizations support, promote, and retain their workforce effectively.

Professional Services
251-1K
Founded 2008
$47M raised
View All Jobs 10

Description

  • Define and evolve the end-to-end GTM systems architecture across Salesforce, CPQ, and adjacent platforms.
  • Own the Salesforce data model and object structure to ensure scalability as the business grows.
  • Establish data standards, field definitions, naming conventions, and validation rules across the GTM stack.
  • Build monitoring and alerting for data quality issues and partner with RevOps and Finance on data hygiene programs.
  • Own the source-of-truth logic for pipeline, account hierarchy, and customer lifecycle stages.
  • Lead architecture and delivery of integrations across CRM, CPQ, ERP/billing, marketing automation, and enrichment tools.
  • Define API standards, error handling, and monitoring for GTM system integrations in partnership with IT and Engineering.
  • Set the automation strategy across Salesforce Flows, CPQ rules, and process automation tools.
  • Identify and deploy AI-powered workflows to improve data quality, territory coverage, forecasting accuracy, and deal-stage velocity.
  • Manage the GTM systems intake process, including triage, scoping, prioritization, and communication of requests.
  • Run release governance processes, including change management, regression testing, and documentation standards.
  • Maintain a prioritized GTM systems roadmap aligned to revenue goals and executive leadership priorities.

Requirements

  • Bachelor’s degree in Business Administration, Finance, or a related field, or equivalent relevant work experience.
  • 7 or more years of experience in Salesforce, RevOps systems, or GTM systems roles.
  • Active Salesforce certification required, such as Administrator or Advanced Administrator, or equivalent.
  • Additional certifications such as Platform App Builder and CPQ Specialist are strongly preferred.
  • Deep hands-on expertise with Salesforce architecture, including data models, flows, validation rules, permission sets, sharing rules, and governor limits.
  • Proven experience with Salesforce CPQ or an equivalent quoting platform and full quote-to-cash workflow design.
  • Experience designing and managing integrations using REST/SOAP APIs, middleware such as Zapier or Boomi, and native connectors.
  • Familiarity with AI tools in the RevOps/GTM space, such as Clay, Clari, or similar agentic workflow platforms.
  • Strong analytical, troubleshooting, and project management skills with the ability to manage competing priorities.
  • Ability to operate effectively in a fast-paced, high-growth SaaS environment with shifting priorities.
  • Strong documentation habits and the ability to communicate trade-offs clearly to senior stakeholders.
  • Collaborative mindset with experience partnering across GTM, Finance, Product, and Engineering teams.

Benefits

  • Base salary range of $130,000 to $160,000.
  • Excellent PTO program.
  • Great health benefits.
  • Remote work.
  • Casual and friendly work environment.
  • Leadership team focused on personal and professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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