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Director of Revenue Operations

6 days, 10 hours ago
United States, Canada
Full-time
Lead
Sales Operations
Sales and Business Development
CRM HubSpot LLM Salesforce Snowflake
Apply Now
roo.vet

roo.vet

Roo.vet is a pioneering veterinary relief platform that unites freelance vets and techs with hospitals, enabling financial freedom and work-life balance. Transforming the animal healthcare workplace by empowering skilled professionals nationwide.

Health Care Providers & Services
11-50
View All Jobs 5

Description

  • Build and own the Revenue Operations strategy and operating model with a phased roadmap.
  • Own HubSpot as the system of record, including architecture, automation, workflows, lifecycle, governance, and reporting.
  • Partner with Sales, Marketing, and Customer Support on capacity planning, lead management, and conversion optimization.
  • Strengthen intake and triage processes by defining SLAs and reducing recurring requests.
  • Co-own forecasting, reporting, and pipeline hygiene with Sales, Finance, and Data.
  • Partner with Finance on compensation operations, quota setting, and territory design.
  • Apply an AI-first approach to reduce operational toil and surface insights.
  • Hire, mentor, and lead a small Revenue Operations team.
  • Expand Revenue Ops scope from Sales into Marketing and later Customer Support.

Requirements

  • 10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy.
  • At least 5 years of experience leading teams.
  • Experience building from scratch or fundamentally rebuilding an ops function or capability.
  • Strong command of CRM and GTM systems, including architecture, automation, and governance.
  • Track record partnering with Sales, Marketing, and Customer Support on capacity planning, lead management, and conversion.
  • Deep experience with forecasting, pipeline frameworks, and revenue predictability.
  • Experience partnering with Data and Finance on data integrity and attribution.
  • Fluency with revenue and unit economics.
  • Experience applying modern AI/LLM tooling to operational work.
  • Comfort operating in ambiguity and communicating effectively across frontline teams and executive stakeholders.
  • Nice to have: exposure to online marketplaces or multi-sided platforms.
  • Nice to have: familiarity with HubSpot, Braze, and/or Zendesk.
  • Nice to have: exposure to data warehousing such as Snowflake and modern RevOps tooling.

Benefits

  • $180,000-$230,000 USD base pay for Tier 1 locations; $160,000-$210,000 for Tier 2; $150,000-$195,000 for Tier 3; $145,000-$185,000 for Tier 4; $135,000-$175,000 for Tier 5.
  • Remote-first work environment; hybrid if based in San Francisco.
  • Stipends for home office setup, continuing education, and monthly wellness.
  • Comprehensive health benefits with base medical plan covered at 100%.
  • 401(k) plan.
  • Unlimited paid time off.
  • Paid maternity/paternity and reproductive care leave.
  • Opportunities for domestic travel, including regional team-building events.

Interested in this position?

Apply directly on the company website

Apply Now

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