Remote Talent Latam

Remote Talent Latam

Remote Talent Latam is a remote staffing agency that specializes in recruiting and managing qualified remote workers from Latin America. We absorb the risks for businesses and provide human resources services to help them grow without the stress of fin...

Professional Services
51-250
Founded 2017

Description

  • Serve as the primary point of contact for a roster of legal clients and align their business goals with agency execution.
  • Manage approximately 30 client accounts and support retention and growth across the portfolio.
  • Identify campaign or relationship pain points proactively and coordinate with SEO and Paid Media teams to resolve them.
  • Drive client retention and uncover upsell and cross-sell opportunities to help clients scale.
  • Lead internal alignment meetings with SEO, PPC, and Social Media managers to translate client goals into action items.
  • Ensure projects are delivered on time and within scope through coordination with specialized internal teams.
  • Present performance insights and lead regular strategy calls with law firm stakeholders.
  • Help formalize and improve account management workflows and processes.
  • Maintain organized project logs, client briefs, and status updates in HubSpot and Monday.com.

Requirements

  • 3+ years of experience in marketing agency account management, specifically agency-side experience rather than SaaS.
  • Strong knowledge of SEO and PPC, including digital marketing strategy, performance metrics, and optimization discussions with clients.
  • Proficient English fluency in both written and verbal communication is required.
  • Experience using HubSpot, project management software such as Monday.com or Asana, and communication tools like Slack.
  • Must be autonomous, detail-oriented, and have a client-first mentality.
  • Previous experience working with law firms is highly preferred.
  • A great sense of humor is preferred.
  • Candidates must reside in a LATAM country.
  • Resumes must be submitted in English.

Benefits

  • Salary of $2,500 per month depending on experience.
  • Monthly and quarterly performance bonus potential tied to retention KPIs and upsells.
  • Monday through Friday schedule during business hours in EST.
  • 10 days of PTO plus the last full week of the year off.
  • 100% remote work environment.
  • Observed U.S. federal holidays.

Interested in this position?

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