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Director, Agency Services

4 months, 1 week ago
United States
Full-time
Lead
Account Manager
Project and Program Management
Affiliate Marketing
Apply Now
Zeta Global

Zeta Global

Zeta Global provides an AI-powered marketing cloud that enables enterprises to acquire, grow, and retain customers through precision marketing, leveraging data science, advanced analytics, and machine learning to create optimized customer experiences.

Media
1K-5K
Founded 2007
View All Jobs 8

Description

  • Manage and grow existing and new launch EDU agency client accounts while delivering strong client service and channel performance.
  • Lead weekly partnership meetings and deliver QBR presentations aligned to client goals and performance objectives.
  • Serve as the main point of contact for client and campaign requests, including pacing, performance, compliance, recommendations, and scaling opportunities.
  • Partner with channel management teams across paid search, programmatic, social, and PPL/affiliate to ensure aligned execution and performance.
  • Develop a deep understanding of Zeta’s products, analytics, competitive advantages, resources, and processes to identify cross-sell and upsell opportunities.
  • Coordinate with clients and internal teams to create and manage client roadmaps, milestones, testing plans, and enhancement opportunities.
  • Manage campaign execution, including custom creative builds, asset setup, timelines, audience data pulls, and campaign documentation.
  • Plan and manage project timelines and coordinate internal teams to meet client goals.
  • Advise clients on new campaign strategies to drive continued results.
  • Handle monthly administrative tasks such as insertion orders, pacing reports, billing, and internal finance requests.

Requirements

  • 6+ years of experience in online advertising in Account Management, Client Services, Project Management, or a similar function.
  • Demonstrated ability to build and maintain relationships at all levels of the decision-making process.
  • Ability to manage multiple projects in a fast-paced environment while maintaining strong attention to detail and organization.
  • Outstanding written and verbal communication skills, with the ability to think strategically and solve problems independently.
  • Excellent business writing, training, communication, organizational, and presentation skills.
  • Strong motivation and passion for digital media, with a solid understanding of online advertising and affiliate management.
  • Deep experience in higher education and financial services verticals.
  • Ability to travel as needed.

Benefits

  • Unlimited PTO.
  • Medical, dental, and vision coverage.
  • Employee equity.
  • Employee discounts.
  • Virtual wellness classes.
  • Pet insurance.
  • Salary range of $130,000-$150,000 depending on location and experience.

Interested in this position?

Apply directly on the company website

Apply Now

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