Director, Agency Services

1 hour, 41 minutes ago
Full-time
Lead
Project and Program Management
Zeta Global

Zeta Global

Zeta Global provides an AI-powered marketing cloud that enables enterprises to acquire, grow, and retain customers through precision marketing, leveraging data science, advanced analytics, and machine learning to create optimized customer experiences.

Media
1K-5K
Founded 2007

Description

  • Manage and grow existing and new launch EDU agency client accounts while delivering strong client service and channel performance.
  • Lead weekly partnership meetings and deliver QBR presentations aligned to client goals and performance objectives.
  • Serve as the main point of contact for client and campaign requests, including pacing, performance, compliance, recommendations, and scaling opportunities.
  • Partner with channel management teams across paid search, programmatic, social, and PPL/affiliate to ensure aligned execution and performance.
  • Develop a deep understanding of Zeta’s products, analytics, competitive advantages, resources, and processes to identify cross-sell and upsell opportunities.
  • Coordinate with clients and internal teams to create and manage client roadmaps, milestones, testing plans, and enhancement opportunities.
  • Manage campaign execution, including custom creative builds, asset setup, timelines, audience data pulls, and campaign documentation.
  • Plan and manage project timelines and coordinate internal teams to meet client goals.
  • Advise clients on new campaign strategies to drive continued results.
  • Handle monthly administrative tasks such as insertion orders, pacing reports, billing, and internal finance requests.

Requirements

  • 6+ years of experience in online advertising in Account Management, Client Services, Project Management, or a similar function.
  • Demonstrated ability to build and maintain relationships at all levels of the decision-making process.
  • Ability to manage multiple projects in a fast-paced environment while maintaining strong attention to detail and organization.
  • Outstanding written and verbal communication skills, with the ability to think strategically and solve problems independently.
  • Excellent business writing, training, communication, organizational, and presentation skills.
  • Strong motivation and passion for digital media, with a solid understanding of online advertising and affiliate management.
  • Deep experience in higher education and financial services verticals.
  • Ability to travel as needed.

Benefits

  • Unlimited PTO.
  • Medical, dental, and vision coverage.
  • Employee equity.
  • Employee discounts.
  • Virtual wellness classes.
  • Pet insurance.
  • Salary range of $130,000-$150,000 depending on location and experience.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Resident Associate

Corvias 251-1K Construction & Engineering

Corvias is hiring a Resident Associate to manage resident accounts and lease transactions while supporting resident satisfaction, retention, and community operations in a property management environment.

16 minutes ago

Account Manager - Music Clubs

AXS 51-250 Media

AXS is seeking an Account Manager for its Music Clubs team to manage client relationships, support account growth, and ensure exceptional service for live entertainment clients.

26 minutes ago

Vice President, Corporate Communications - Public Relations

Inizio Evoke Professional Services

Inizio Evoke Comms is hiring a remote Vice President, Corporate Communications to lead client accounts, oversee internal teams, and manage budgets and forecasting for health communications programs.

41 minutes ago

Project Manager, Evidence Synthesis and Decision Modelling

Precision Medicine Group 251-1K Pharmaceuticals

Precision AQ is hiring a Project / Portfolio Manager to oversee global HEOR programmes within its Evidence Synthesis & Decision Modelling team, with a focus on JCA submissions and related evidence-generation work.

41 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers