Implementation Consultant

8 hours, 1 minute ago
Full-time
Mid Level
Customer and Technical Support
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Manage the full lifecycle of software implementations from planning through optimization.
  • Lead client onboarding and drive system adoption to ensure successful outcomes.
  • Analyze client workflows and business processes to recommend effective system configurations.
  • Configure and customize SaaS platforms, including workflows, automations, and system logic.
  • Design and deliver user training programs and support change management during transitions.
  • Manage data migration from legacy systems and validate data accuracy and completeness.
  • Build project plans, timelines, and milestones, and communicate status updates to stakeholders.
  • Identify project risks early and resolve issues proactively.
  • Conduct system testing, coordinate user acceptance testing, and validate performance before launch.
  • Create configuration guides, SOPs, and user manuals, and provide post-launch support and optimization recommendations.

Requirements

  • 3+ years of experience in software implementation, technical project management, or implementation consulting.
  • Experience with SaaS platforms and system deployments.
  • Strong business analysis and process mapping skills.
  • Excellent client communication and stakeholder management skills.
  • Ability to manage multiple projects simultaneously.
  • Strong technical troubleshooting and problem-solving ability.
  • Understanding of data migration processes, system integrations, APIs, workflow automation, and system configuration.
  • Project management certification such as PMP or PRINCE2 is preferred.
  • Experience with enterprise SaaS platforms is preferred.
  • Familiarity with CRM or ERP systems such as Salesforce, HubSpot, or NetSuite is preferred.
  • Experience in client onboarding or customer success roles is preferred.

Benefits

  • Full-time remote role with flexibility.
  • Opportunity to work on complex SaaS implementations.
  • Exposure to enterprise clients and systems.
  • Strong career growth in consulting and project management.
  • Direct impact on client success and business transformation.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Solutions Consultant, Federal

Figma 1K-5K Internet Software & Services

Figma is hiring a remote Solutions Consultant for Federal accounts to partner with Sales and cross-functional teams in delivering technical demos, consultative guidance, and solution design that help customers adopt the platform securely and at scale.

Figma
1 hour, 29 minutes ago

Associate Solution Consultant (Remote)

RainFocus 251-1K IT Services

RainFocus is seeking a remote Associate Solution Consultant to support post-sale client implementations for its event software platform and help clients configure and adopt solutions that improve event operations and marketing outcomes.

CSS HTML JSON SQL
2 hours, 12 minutes ago

R0000558 - Senior Manager, Solutions Consulting

New Relic 1K-5K Internet Software & Services

New Relic is hiring a Senior Manager, Customer Advocacy to lead technical teams across APJ and execute the regional strategy that drives customer growth, platform adoption, and revenue outcomes.

AWS Azure CI/CD GCP Generative AI
2 hours, 51 minutes ago

Salesforce Consultant - Remote - Octopus

Robusta Technology Group 51-250 Professional Services

Octopus by RTG is hiring a Salesforce Consultant/Administrator for a partner organization in KSA to oversee the Salesforce platform, support its implementation, and take full ownership of administration after go-live.

Salesforce
4 hours, 24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers