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Salesforce Consultant - Remote - Octopus

1 month ago
India, Egypt, Saudi Arabia
Full-time
Senior
Business Intelligence Analyst
Business Intelligence
Salesforce
Apply Now
Robusta Technology Group

Robusta Technology Group

Robusta Technology Group (RTG) is a leading full-service tech agency specializing in digital transformation, E-commerce, web design, and VR/AR. They empower businesses in Saudi Arabia, Egypt, and the region with innovative solutions and industry-shapin...

Professional Services
51-250
Founded 2007
View All Jobs 28

Description

  • Manage and coordinate day-to-day activities with the external Salesforce implementation vendor.
  • Review, validate, and approve business requirements, system designs, and development deliverables.
  • Support user acceptance testing (UAT), track issues, and ensure resolution through closure.
  • Configure and administer Salesforce objects, fields, workflows, validation rules, and flows.
  • Manage users, profiles, roles, permission sets, and access controls in line with security policies.
  • Develop and maintain dashboards, reports, and analytics for business and executive decision-making.
  • Ensure seamless integration with CarPro, Genesys, MuleSoft, and the data warehouse platforms.
  • Provide training, documentation, and ongoing support to end users to drive adoption.
  • Enforce Salesforce security standards, data governance policies, and compliance requirements.
  • Act as the primary internal subject matter expert for Salesforce operations, enhancements, and best practices.

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, or a related field.
  • 5+ years of experience in Salesforce implementation, administration, or consulting roles.
  • Strong hands-on experience with Salesforce configuration, user management, automation, and reporting.
  • Solid understanding of system integration concepts, APIs, and middleware tools such as MuleSoft.
  • Proven ability to coordinate with vendors and manage complex, multi-stakeholder initiatives.
  • Strong analytical, problem-solving, and communication skills.
  • Excellent stakeholder management and documentation capabilities.
  • Fluency in Arabic and English, spoken and written.
  • Salesforce Administrator certification preferred.
  • Salesforce Platform App Builder certification preferred.
  • Salesforce Consultant certification in Sales, Service, or Experience Cloud preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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