Manager, Revenue Enablement

5 months, 1 week ago
Full-time
Lead
Sales and Business Development
Owner.com

Owner.com

Owner.com is the ultimate solution for restaurant owners, providing online ordering, automated marketing, and custom websites to boost sales and brand presence.

Internet Software & Services
11-50
Founded 2020
$29M raised

Description

  • Partner with Revenue leadership to design and operationalize a scalable post-live enablement strategy.
  • Build, refine, and scale playbooks, scripts, and curricula that improve team performance and customer conversations.
  • Create practical tools, training, and guidance that help teams reduce churn and increase revenue retention.
  • Translate customer health insights, retention metrics, and engagement data into targeted enablement programs.
  • Reinvent and continuously improve onboarding, ongoing training, and health-based engagement motions.
  • Prioritize an enablement roadmap around the highest-impact levers for retention, saves, and customer health.
  • Influence adoption of new frameworks and motions by partnering with senior leaders across revenue organizations.
  • Collaborate with Customer Success, Sales, Support, RevOps, BizOps, Enablement, Learning, and Content partners.
  • Support complex customer conversations such as saves, renewals, and optimization through clear, actionable playbooks.

Requirements

  • 6+ years of experience in Revenue Enablement with direct support to post-live CS revenue organizations.
  • 2+ years of experience leading high-performing enablement teams.
  • Proven success designing and executing end-to-end enablement programs with measurable impact on retention and churn reduction.
  • Experience partnering with Director- and VP-level stakeholders to translate business goals into enablement strategies and roadmaps.
  • Strong program management skills with the ability to move from strategy to hands-on execution and iteration.
  • Expertise in building clear, actionable playbooks for complex customer conversations such as saves, renewals, and optimization.
  • Comfort using data such as health scores, retention metrics, CSAT/NPS, and engagement volume to guide decisions.
  • Hands-on experience with enablement and CX tools such as LMS platforms, Guru, call recording/QA tools, CRM systems, or CS platforms.
  • Ability to operate effectively in fast-paced, ambiguous environments with a bias toward action and continuous improvement.

Benefits

  • $130,000 to $150,000 USD base salary.
  • Generous pre-IPO equity package.
  • Comprehensive health coverage.
  • 100% remote work from anywhere.
  • Unlimited PTO.
  • Extra fun perks.

Interested in this position?

Apply directly on the company website

Apply Now

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