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Account Manager

3 weeks ago
Thailand
Full-time
Junior
Account Manager
Customer and Technical Support
Salesforce
Apply Now
OpenTable

OpenTable

OpenTable is a leading provider of free, real-time online restaurant reservations for diners and reservation and guest management solutions for restaurants. With millions of diners and tens of thousands of restaurants, OpenTable empowers the dining exp...

Consumer Services
1K-5K
Founded 1998
$48M raised
View All Jobs 16

Description

  • Work closely with restaurant customers to increase product and feature adoption and improve online availability.
  • Grow customer business through ongoing partnership and account management.
  • Build trusted adviser relationships that support retention of restaurant partners.
  • Maintain strong knowledge of OpenTable’s products and services.
  • Proactively apply company strategies to customer accounts and identify opportunities to increase impact.
  • Share and implement best practices with the sales and restaurant relations teams.
  • Maintain high visibility with customers through frequent in-person field engagement.
  • Collaborate with colleagues and key internal stakeholders.
  • Stay current on organizational changes, initiatives, and company vision.

Requirements

  • Restaurant management and/or sales experience in the food and beverage industry is preferred but not essential.
  • Passion for hospitality and technology.
  • Curious, humble, and eager to learn.
  • Ability to influence effectively and use data to guide decisions.
  • Self-motivated with resilience to thrive under ambitious expectations.
  • Strong communication skills and ability to build trust quickly.
  • Comfortable working in an unstructured, forward-thinking environment.
  • Empathetic, team-oriented approach with a strong focus on collaboration and feedback.
  • Proficiency with Google Suite and Salesforce CRM.
  • Bilingual with strong English and Thai language skills.
  • Ability to work remotely from Bangkok, Thailand.
  • Willingness to travel domestically up to 60% of the time.

Benefits

  • Benefits will be discussed during the interview process.
  • Flexible work environment with a schedule adapted to a global workforce across multiple time zones.
  • Opportunity to work with a global team and international colleagues.
  • Support for accommodations during the application, interview, or on-the-job process.

Interested in this position?

Apply directly on the company website

Apply Now

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