Open is an AI-powered customer support platform tailored for enterprises. It automates support inquiries across various channels, including phone, web, WhatsApp, Slack, email, and SMS. The platform is designed to deliver human-like interactions, providing empathetic responses that enhance customer satisfaction while managing complex support tasks. As a Y Combinator Winter 2024 company, Open functions as a complete communication engine. It can handle intricate L2 and L3 support tickets, proactively resolving issues and knowing when to escalate to human experts. Key features include multi-channel support, advanced AI capabilities, and operational flexibility with both fully automated and AI-assisted modes. Open integrates seamlessly with existing help desks and CRM systems, ensuring a smooth transition without disrupting current workflows.
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Open is hiring a customer implementation lead to own end-to-end onboarding and production deployments for its AI customer support platform, helping enterprise customers get live successfully and ensuring the product works in real-world operations.
Open is hiring a customer implementation specialist to lead technical onboarding, deployment, and adoption of its AI customer support platform for enterprise clients at scale.
Open.cx is hiring a GTM Systems Builder to design and ship internal tools, automations, and data-driven workflows that help its sales, marketing, solutions, and post-sales teams scale as the company grows.
Open.cx is hiring a finance leader to build the company’s financial operating system and support its next stage of hypergrowth as it scales across MENA and globally.
OpenCX is hiring an Implementation Specialist to lead customer onboarding and deployments for its AI-native platform, guiding customers from kickoff through go-live while coordinating setup, integrations, training, and adoption.
OpenCX is hiring a Customer Engineer to act as the technical bridge between enterprise customers and the product while handling onboarding, troubleshooting, and customer-driven product improvements.
Open.cx is hiring a Business Development Representative to drive enterprise growth by identifying, qualifying, and engaging high-value prospects for its AI-powered customer support platform.
Open.cx is hiring an Ex-Founder / Entrepreneur-in-Residence (Engineering) to own customer problems end-to-end and help build and ship an AI-first enterprise support platform for complex, high-volume customer service teams.
Open.cx is seeking an Implementation & Operations Manager to lead enterprise customer onboarding and improve internal operations for its AI-powered support platform.
Open is hiring an enterprise sales professional to drive revenue and deployment growth for its AI-powered customer communication platform used by large, complex businesses across Europe and beyond.
Open.cx is hiring an SDR to qualify inbound interest, drive outbound prospecting, and book high-quality meetings for the sales team at an AI-powered enterprise customer support startup.
Open.cx is hiring a GTM systems builder to design and ship internal tools, automations, and data-driven workflows that help the company scale its marketing, sales, solutions, and post-sales operations.
