Omnidian

Omnidian ensures the performance and protection of residential and commercial solar systems with a cash-back guarantee and proactive monitoring.

Renewable Electricity

Utilities

51-250 (210)

Founded 2015

$24M raised

6 open positions

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Partner Account Manager

3 weeks, 2 days ago

United States

Full-time

Junior

Partnerships Manager

Sales and Business Development

CRM Salesforce

Apply Now

Omnidian

Omnidian ensures the performance and protection of residential and commercial solar systems with a cash-back guarantee and proactive monitoring.

Renewable Electricity

51-250

Founded 2015

$24M raised

View All Jobs 6

Description

Build, manage, and maintain strong relationships with commercial solar Field Service Partners and serve as the primary contact for escalations and strategic alignment.
Lead partner meetings including Monthly Business Reviews, Quarterly Business Reviews, and regular operational check-ins.
Travel up to 15%–20% each month for face-to-face partner reviews and on-site escalations.
Hold partners accountable to contract terms, operational excellence, quality, and compliance standards.
Support Accounts Payable workflows and help resolve payment friction for partners.
Own and manage partner KPIs and SLAs, including capacity, turnaround time, dispatch-to-completion, and service quality.
Produce structured performance reporting and actionable insights using Salesforce and Sigma.
Work with Field Service Coordinators to identify performance gaps, perform root cause analysis, and drive corrective action plans.
Track and trend operational metrics to identify risks, inefficiencies, and scalability constraints.
Recommend volume adjustments, reassignment strategies, and other improvements based on performance data.

Requirements

2+ years of commercial solar operations experience.
3+ years of experience in Partner Account Management, Vendor Relations, or Field Operations.
Experience managing external partner or vendor relationships at scale.
Strong analytical skills with the ability to interpret performance metrics and KPIs.
Excellent communication, stakeholder management, and conflict resolution skills.
Intermediate Salesforce skills, including reports, dashboards, and workflows.
Experience in field service operations environments is a plus.
Exposure to partner network scaling or account segmentation strategies is a plus.
Familiarity with contract terms and operational SLAs is a plus.
Must be able to travel 15%–20% monthly.
Sponsorship is not available for this role now or in the future.

Benefits

Competitive total compensation package with bonuses and long-term stock options.
Monthly health insurance premiums covered.
Family medical, dental, vision, and disability coverage.
401(k) administration with a $1k annual match.
Thoughtful paid time off.
12 weeks of paid parental leave after 1 year for all FTE employees.
Four-week paid sabbatical after four years.
Mostly remote work, with a Seattle office option in Smith Tower and local gatherings for nearby employees.

Interested in this position?

Apply directly on the company website

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