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Account Executive - United Kingdom

11 hours, 27 minutes ago
United Kingdom
Full-time
Mid Level
Account Executive
Customer and Technical Support
CRM Salesforce
Apply Now
Omilia

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services
251-1K
Founded 2002
$20M raised
View All Jobs 11

Description

  • Qualify and secure new customer and partner opportunities by assessing technical feasibility and business value.
  • Lead proposals, RFP responses, business discussions, technical presentations, and product demonstrations.
  • Ensure a seamless transition from pre-sales to implementation through knowledge transfer and clear scope communication.
  • Act as a trusted technical advisor by understanding customer challenges and explaining Omilia’s solution value.
  • Identify customer needs, build business cases, and address objections to drive solution adoption.
  • Protect Omilia’s interests by declining opportunities where technical challenges outweigh long-term partnership value.
  • Gather customer feedback and field data and share it with Product Management to inform product direction.
  • Provide knowledge transfer to the Sales Team and newly hired Sales Engineers on technical aspects and competitive positioning.
  • Build and maintain relationships with executive, financial, and technical stakeholders throughout the sales cycle.
  • Travel as required, up to 20%, including overnight travel, to support business development and customer engagement.

Requirements

  • 3–5 years of experience in a similar Account Executive or enterprise sales role.
  • Experience working with international clients and/or partners.
  • Proven experience in enterprise software sales, preferably in contact center, SaaS, or conversational AI solutions.
  • Strong understanding of technical sales processes, including RFP/RFI responses, solution presentations, and proposal development.
  • Ability to map customer business requirements to technical solutions and articulate value propositions.
  • Familiarity with CRM tools such as Salesforce and sales pipeline management.
  • Experience collaborating with technical teams such as Sales Engineers and Product Management.
  • Excellent communication, presentation, and negotiation skills.
  • Strong relationship-building and stakeholder management abilities.
  • Analytical and problem-solving mindset with the ability to qualify opportunities and assess risks.
  • Proactive, self-motivated, and results-oriented approach.
  • Ability to work independently and as part of a cross-functional team.

Benefits

  • Fixed compensation.
  • Long-term employment with working days vacation.
  • Professional development support, including courses and training.
  • Opportunity to work on cutting-edge technology products with global impact in the service industry.
  • A collaborative team of proficient and fun-to-work-with colleagues.
  • Apple gear provided.
  • Equal opportunity employer committed to diversity and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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