Existing Account Specialist

13 hours, 57 minutes ago
Full-time
Mid Level
Customer and Technical Support
MOO

MOO

MOO is an online print and design company that specializes in creating expertly crafted business stationery and promotional materials. They offer a wide range of products, including business cards, postcards, stickers, and labels, with special finishes...

Paper & Forest Products
501-1000
Founded 2006
$5M raised

Description

  • Build relationships with assigned customers to increase purchase volume, frequency and product mix.
  • Identify account-growth opportunities through customer research, contact expansion and stakeholder engagement.
  • Find new stakeholders and locations within client organizations to uncover revenue opportunities.
  • Use CRM and sales tools to conduct outreach and document customer interactions in Salesforce.
  • Meet or exceed daily activity targets, including 25 calls and email outreach.
  • Develop and present tailored product and service recommendations to win projects and grow client relationships.
  • Forecast monthly performance and communicate expected achievement to management.
  • Achieve monthly revenue and retention targets.
  • Participate in weekly coaching, one-to-one meetings, team meetings and sales strategy sessions.

Requirements

  • B2B account management experience.
  • Proven ability to grow existing accounts and retain customers.
  • Goal-oriented approach and motivation to achieve sales targets.
  • Ability to manage time effectively while working remotely and autonomously.
  • Professional, friendly and effective phone and written communication.
  • Solution-oriented mindset with a focus on continuous improvement.
  • Positive, collaborative team-player attitude.
  • Highly motivated self-starter who is comfortable testing new approaches and challenges.
  • Experience working with US clients or for a US company (preferred).
  • Basic knowledge of design or print (preferred).

Benefits

  • 19 days of holiday, increasing by one day per year for up to five years.
  • Matched pension scheme.
  • Paid parental leave.
  • Private healthcare.
  • Life insurance.
  • Flexible schedules, with hybrid and remote working available for certain roles.

Interested in this position?

Apply directly on the company website

Apply Now

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