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Account Manager | Central Region

4 hours, 58 minutes ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Generative AI
Apply Now
Entrata

Entrata

Entrata provides a comprehensive property management software platform that integrates various property data and processes, enhancing operational efficiency and user experience for multifamily communities.

Real Estate
1001-5000
Founded 2003
$507M raised
View All Jobs 11

Description

  • Build and maintain long-term relationships with key stakeholders at assigned enterprise accounts.
  • Develop and execute account plans for retention, growth, upsell, and expansion opportunities.
  • Partner with Sales, Implementation, and Support teams to deliver products and services successfully.
  • Understand client objectives, operational challenges, and business needs to position Entrata solutions.
  • Provide consultative guidance on product utilization, industry trends, and best practices.
  • Identify and pursue revenue-growth opportunities within existing accounts.
  • Communicate product updates, new features, and relevant developments to client stakeholders.
  • Analyze account data to identify performance gaps, trends, and improvement opportunities.
  • Resolve complex client issues using sound judgment and problem-solving.
  • Use approved GenAI tools for deliverables while reviewing outputs for accuracy, brand alignment, and data-security compliance.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent work experience.
  • At least 5 years of related experience with a bachelor’s degree.
  • Demonstrated ability to manage and grow multiple client accounts.
  • Experience with technology or software sales processes, including SaaS or enterprise platforms.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent communication and presentation skills for technical and non-technical audiences.
  • Ability to influence outcomes and manage client relationships in a cross-functional environment.
  • Ability to prioritize workload, meet deadlines, and work effectively in a fast-paced, high-stress environment.
  • Ability to use GenAI tools, craft clear prompts, assess AI output quality, and protect proprietary and PII data.

Interested in this position?

Apply directly on the company website

Apply Now

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