Senior Client Delivery Manager - Revenue Cycle (REMOTE)

13 hours, 56 minutes ago
Full-time
Senior
Customer and Technical Support
EnableComp

EnableComp

EnableComp specializes in complex claims and specialty revenue cycle management solutions for healthcare providers, focusing on optimizing reimbursements for various claims types, including VA, Workers' Compensation, and Motor Vehicle Accidents, throug...

Insurance
201-500
Founded 2000

Description

  • Lead operational delivery for high-complexity, high-impact client accounts.
  • Advise client executives on operational performance, risks, and improvement opportunities.
  • Translate operational data, trends, and root-cause findings into executive-ready recommendations.
  • Develop account strategies aligned with client objectives and enterprise capabilities.
  • Lead complex issue analysis, resolution strategies, and cross-functional root-cause investigations.
  • Manage escalations by communicating risks, impacts, options, and recommended actions.
  • Monitor performance trends and evaluate remediation effectiveness.
  • Lead operational reviews, strategic client discussions, and delivery of presentations and materials.
  • Align internal stakeholders on account priorities, risks, and action plans.
  • Mentor Client Delivery Specialists and Managers and contribute to delivery standards, training, and process improvements.

Requirements

  • High school diploma or GED required; associate's or bachelor's degree in Business, Healthcare Administration, Operations, or a related field preferred.
  • 4–6 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments.
  • Deep understanding of operational workflows, data interpretation, and client support models.
  • Advanced analytical ability to translate data into actionable insights.
  • Strong written, verbal, and client-facing presentation skills.
  • Ability to independently manage client relationships and operational discussions.
  • Ability to influence cross-functional stakeholders without formal authority.
  • Consultative, strategic mindset focused on problem-solving, continuous improvement, and long-term client value.
  • Strong organizational skills, attention to detail, professional judgment, and decision-making ability.
  • Ability to adapt to evolving operational environments and escalate issues clearly and appropriately.

Benefits

  • Professional growth and development support.
  • Access to tools, resources, and support for career development.
  • Flexible, family-oriented culture with emphasis on work-life balance.

Interested in this position?

Apply directly on the company website

Apply Now

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