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Inbound Growth Specialist

5 hours, 56 minutes ago
United States
Full-time
Entry Level
Business Development
Sales and Business Development
CRM E-commerce Email Marketing Salesforce
Apply Now
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012
View All Jobs 78

Description

  • Field inbound demand from demos, trials, free accounts, and product inquiries via phone, email, and other channels.
  • Run consultative demos with a focus on one-call closes for smaller opportunities whenever possible.
  • Conduct targeted business discovery to understand customer goals, urgency, and fit.
  • Qualify prospects in or out efficiently to prioritize the highest-value opportunities.
  • Own and manage a high-velocity pipeline with strong prioritization and time management.
  • Drive new logo acquisition while maintaining an exceptional customer experience.
  • Contribute to Growth team metrics including free-to-paid conversion, logo count, and ADS.
  • Advise customers on solutions based on ecommerce best practices and effective use of Klaviyo’s platform.
  • Collaborate cross-functionally with Sales, Business Development, Product, Customer Success, and marketing/sales management.
  • Create and maintain a feedback loop on product, web, onboarding, and other customer touchpoints.

Requirements

  • Previous academic, work, and/or internship experience with transferable skills such as sales, customer service, support, retail, or hospitality.
  • BA/BS degree or equivalent.
  • Experience or the ability to operate in a fast-paced, high-volume environment.
  • Strong time management, prioritization, and detail orientation.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and customer service skills.
  • Interest in exceeding goals and continuously learning.
  • 6+ months of business development experience is a plus, but not required.
  • Proficiency with Google Suite and Microsoft Office Suite or related software.
  • CRM proficiency such as Salesforce or similar is a plus.

Benefits

  • Base salary of $23.08 to $34.62 USD per hour for U.S. locations.
  • Participation in the company’s annual cash bonus plan.
  • Variable compensation/OTE for sales and customer success roles.
  • Equity and sign-on payments may be included in total compensation.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Up to 10% travel for onboarding, client or partner work, team meetings, and industry events, coordinated in advance.

Interested in this position?

Apply directly on the company website

Apply Now

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