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Business Development Manager - Globalize Service Line

2 hours, 58 minutes ago
France, Ireland, Italy, United Kingdom
Full-time
Mid Level
Business Development
Project and Program Management
HubSpot Salesforce
Apply Now
Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998
View All Jobs 10

Description

  • Act as the day-to-day contact for assigned clients and provide timely support.
  • Coordinate client meetings, check-ins, and follow-up communications.
  • Collect, summarize, and report client performance data, feedback, and usage trends.
  • Track client inquiries and partner with internal teams to resolve issues efficiently.
  • Maintain strong client relationships through consistent communication and account support.
  • Monitor usage, satisfaction, and engagement metrics to identify retention risks and growth opportunities.
  • Support renewal processes by preparing relevant data and documentation.
  • Identify clients suitable for testimonials or case studies in collaboration with marketing.
  • Assist onboarding and implementation teams to ensure smooth client transitions.
  • Contribute to internal documentation and reporting for continuous improvement.

Requirements

  • Bachelor’s degree in Game Design, Business, Product Management, or a related field.
  • MBA or equivalent experience is a plus.
  • 3+ years of progressive experience in sales, project management, account management, or business development.
  • Experience in a solutions-oriented environment is preferred.
  • Familiarity with CRM software such as Salesforce or HubSpot.
  • Strong organizational skills with excellent attention to detail and follow-through.
  • Experience with project management is a plus.
  • Ability to build networks and develop relationships across different markets.
  • Exceptional verbal, written, and presentation skills.
  • Proactive problem-solver who can navigate ambiguity and manage high-pressure situations.
  • Strong sense of accountability and dependability, with the ability to work independently and as part of a team.

Interested in this position?

Apply directly on the company website

Apply Now

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