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Business Development Manager / Gestionnaire en développement des affaires

1 month ago
Canada
Full-time
Mid Level
Business Development
Sales and Business Development
HubSpot Salesforce
Apply Now
Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998
View All Jobs 19

Description

  • Serve as the day-to-day contact for assigned clients and provide timely support.
  • Coordinate client meetings, check-ins, and follow-ups.
  • Collect, summarize, and report client performance data, feedback, and usage trends.
  • Track client inquiries and work with internal teams to resolve issues efficiently.
  • Maintain strong client relationships through consistent communication.
  • Monitor usage, satisfaction, and engagement metrics to identify risks and opportunities.
  • Support renewal processes by preparing relevant data and documentation.
  • Identify clients for testimonials or case studies in collaboration with marketing.
  • Assist onboarding and implementation teams to ensure smooth client transitions.
  • Share client feedback and contribute to internal documentation and reporting for continuous improvement.

Requirements

  • Bachelor’s degree in Game Design, Business, Product Management, or a related field; MBA or equivalent experience is a plus.
  • 3+ years of progressive experience in sales, project management, account management, or business development.
  • Experience in a solutions-oriented environment is preferred.
  • Familiarity with CRM software such as Salesforce or HubSpot.
  • Strong organization, attention to detail, and follow-through.
  • Experience with project management is a plus.
  • Ability to build networks and develop relationships across different markets.
  • Exceptional verbal, written, and presentation communication skills.
  • Ability to solve problems proactively, navigate ambiguity, and manage high-pressure situations.
  • Strong accountability and dependability, with the ability to work independently and as part of a team.

Benefits

  • Remote, full-time permanent position.
  • Benefits may vary depending on the employing entity and the candidate’s country or province of residence.
  • Applicants are covered by the company’s Applicant Privacy Notice.
  • The company uses AI-powered screening features in its recruitment platform, with final hiring decisions made by the recruitment team.

Interested in this position?

Apply directly on the company website

Apply Now

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