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Account Manager

3 weeks ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
Digital Marketing E-commerce Mode Salesforce Tableau
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 129

Description

  • Collaborate with the Sales Team to build trusted relationships with CPG advertisers.
  • Serve as the main point of contact for pre- and post-sale activities, including media planning, campaign reporting, optimization, and performance management.
  • Create media plans aligned to partner goals and present relevant ad product offerings.
  • Provide weekly campaign reports and recommend optimizations to improve performance and meet advertiser KPIs.
  • Lead cadence calls with CPG advertisers to present campaign and category insights in a data-driven way.
  • Present category trends and advertiser-specific business insights to partners.
  • Proactively identify and pitch cross-sell and upsell opportunities.
  • Advocate for partners during pilots and internal cross-functional feedback sessions.
  • Compile campaign wrap reports with follow-up actions and takeaways.
  • Partner with cross-functional teams to create and present Quarterly Business Reviews and campaign insights.
  • Develop a deep understanding of Instacart’s full-funnel advertising suite and strategy.
  • Participate in gap-to-goal planning and manage quota across multiple business units.

Requirements

  • Bachelor’s degree required; a BA/BS in business, advertising, commerce, digital marketing, or a related field is preferred.
  • 3+ years of similar work experience.
  • Proven track record of building strong customer relationships.
  • Intermediate proficiency with Microsoft Excel, Google Drive (Gmail, Docs, Sheets, and Slides), Salesforce, and Tableau; Mode is a plus.
  • Knowledge of paid search, display, account management, ad serving, CPG, or e-commerce.
  • Ability to work independently, manage multiple priorities, and take initiative in a fast-paced environment.
  • Experience succeeding in an external-facing role and confidently communicating with advertisers and key stakeholders.
  • High attention to detail, strong organizational skills, and creative problem-solving ability.
  • Comfortable analyzing data and interpreting results to tell a story in a client-facing role.

Benefits

  • Flexible remote work through Instacart’s Flex First policy.
  • Highly market-competitive compensation and benefits.
  • Base salary range of $90,000-$95,000 USD in CA, NY, CT, and NJ.
  • Base salary range of $86,000-$91,000 USD in WA.
  • Base salary range of $82,000-$87,500 USD in OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, and HI.
  • Base salary range of $74,000-$79,000 USD in all other states.
  • Eligible for a new hire equity grant and annual refresh grants.

Interested in this position?

Apply directly on the company website

Apply Now

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