Account Manager - E-commerce Marketing Agency

2 weeks, 2 days ago
Full-time
Senior
Sales and Business Development
Hustler Marketing

Hustler Marketing

Hustler Marketing is a full-service email marketing agency that specializes in creating and managing campaigns, automations, and template designs to enhance customer engagement and increase sales for e-commerce businesses.

Professional Services
51-250
Founded 2018

Description

  • Manage assigned clients and their stores through planning, briefing, monitoring, and executing marketing campaigns.
  • Own the client-agency relationship and maintain strong, productive client communication.
  • Develop and execute marketing strategies across email campaigns, SMS campaigns, pop-ups, and flows.
  • Lead copywriters, designers, and account associates to ensure campaigns are delivered on time and to standard.
  • Analyze campaign and audience data to improve targeting, performance, and client revenue.
  • Report on campaign performance, A/B testing results, and optimization actions to stakeholders.
  • Collaborate with cross-functional teams to respond to client requests and implement new services or products.
  • Monitor KPIs, client satisfaction, and churn, and help resolve issues affecting results.
  • Identify upsell opportunities and present additional service offerings to client segments.
  • Participate in account management calls, training sessions, and internal service support as needed.

Requirements

  • At least 12 months of experience in a digital marketing role.
  • At least 6 months of experience in email marketing.
  • Experience leading a team of creatives or marketing professionals to deliver client work.
  • Strong leadership, communication, presentation, interpersonal, problem-solving, and analytical skills.
  • Ability to work independently, manage time well, meet deadlines, and maintain high accountability.
  • Fluent English, both written and verbal.
  • Must be available during office hours, Monday to Friday, 3–6 PM BCN time.
  • Must be able to work 30–35 hours per week (about 140 hours per month).
  • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite.
  • Remote work experience, agency experience, account management experience, or e-commerce experience is a plus.

Benefits

  • Fixed-rate monthly salary paid in USD.
  • Contractor status after signing the NDA.
  • First two months paid as a trial-and-adaptation period at full rate.
  • Regular performance reviews every 9–12 months, with the first review after 3–6 months.
  • Role and workload re-evaluated after 6–12 months.

Interested in this position?

Apply directly on the company website

Apply Now

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