Key Account Manager Mid Market

1 month ago
Full-time
Mid Level
Customer and Technical Support
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
251-1K
Founded 2010
$243M raised

Description

  • Own and manage a portfolio of approximately 100 customers with 100–2,500 employees.
  • Map and tier accounts, define growth strategies, and prioritize the portfolio.
  • Collaborate with Client Success Partners and internal experts to identify and execute upsell opportunities.
  • Conduct account reviews, customer presentations, and product demonstrations.
  • Prepare complex business proposals and lead commercial negotiations.
  • Manage customer relationships and proactively ensure contract renewals.
  • Track activity and improve forecasting accuracy with the support of a coach.
  • Develop action plans to generate upsells and exceed revenue targets.
  • Close €30–50K in new ARR during the first quarter and €65–85K during the second quarter, depending on start date.

Requirements

  • 3+ years of experience in account management or a sales role involving revenue generation from a client portfolio.
  • Previous experience in the SaaS industry.
  • Experience working in a fast-growing startup or scale-up environment.
  • Fluent French and excellent English proficiency at B2 level or higher.
  • Strong written and verbal communication skills.
  • Active listening skills and a collaborative, team-oriented mindset.
  • Ability to work with agility and responsiveness in a changing environment.
  • Willingness to learn and work within 360Learning’s culture and processes.

Benefits

  • Base salary plus variable compensation.
  • Work-from-home allowance, health insurance, social security, unemployment insurance, lunch vouchers, and other local benefits.
  • Flexible working hours and the option to work fully remotely from anywhere in Spain.
  • Internal mobility opportunities, including progression to a Large Account Manager role after 2–3 years of strong performance.
  • Employee resource groups supporting mental health, sustainability, women, parents, LGBTQIA2S+, and ethnic diversity.
  • Equal opportunity workplace with a focus on diversity, equity, and inclusion.

Interested in this position?

Apply directly on the company website

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