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Sales Operations Specialist (Mid-Atlantic)

2 hours, 13 minutes ago
United States
Full-time
Mid Level
Sales Operations
Sales and Business Development
Cybersecurity Salesforce
Apply Now
GuidePoint Security

GuidePoint Security

GuidePoint Security is a trusted cybersecurity consulting firm that provides expertise, solutions, and services to help organizations make informed decisions and minimize risks. Their elite team of experts offers holistic perspectives on cybersecurity,...

Internet Software & Services
251-1K
Founded 2011
View All Jobs 42

Description

  • Generate quotes, track opportunities, and process orders using Salesforce.com.
  • Respond promptly to internal and external inquiries from customers, vendors, and internal partners.
  • Suggest pricing and payment solutions that balance customer needs with company pricing policies.
  • Serve as a liaison between customers, vendors, outside sales executives, accounting, and contracts teams.
  • Maintain product, industry, vendor, and service knowledge to support sales efforts.
  • Build and maintain relationships with key vendors and customers.
  • Participate in regional forecast calls and perform pipeline analysis to improve forecast accuracy.
  • Assist with planning and coordinating regional marketing events, including sponsorships, invites, and venue arrangements.
  • Support both new business and renewal business in a quota-bearing environment.
  • Manage multiple tasks with shifting priorities and tight deadlines while streamlining processes with other teams.

Requirements

  • High school diploma or GED required; associate degree or equivalent from a two-year college or technical school preferred.
  • 3+ years of experience in a customer service or sales support role.
  • Background in the IT industry preferred.
  • Prior experience with CRM software required; Salesforce.com experience preferred.
  • Intermediate experience with Microsoft Office and internet navigation.
  • Technical sales/support and outbound calling experience preferred.
  • Strong prioritization, multitasking, and follow-through skills.
  • Outstanding attention to detail and solid math skills for calculating margins, discounts, and percentages.
  • Strong written and verbal communication skills.
  • Ability to work a flexible schedule.
  • Ability to work well on a team and adapt to ambiguity.
  • Open to constructive feedback and able to apply it to improve results.
  • Good judgment in analyzing information to make business decisions.

Benefits

  • Remote workforce primarily, U.S.-based.
  • Group medical insurance options with substantial employer premium contributions.
  • Group dental insurance with employer-paid employee coverage and partial family coverage.
  • 12 corporate holidays plus a Flexible Time Off (FTO) program.
  • Healthy mobile phone and home internet allowance.
  • Eligibility for a retirement plan after 2 months at open enrollment.
  • Pet benefit option.

Interested in this position?

Apply directly on the company website

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