Director, Account Management

1 hour, 11 minutes ago
Full-time
Executive
Customer and Technical Support
Fable

Fable

Fable is a leading accessibility platform that offers digital accessibility testing and custom training powered by people with disabilities. They help digital teams improve accessibility for over 1 billion people with disabilities, moving organizations...

Professional Services
11-50
Founded 2018
$12M raised

Description

  • Own and execute expansion and cross-sell strategy across existing accounts.
  • Identify and develop opportunities across new business units, affiliates, and geographies.
  • Run discovery conversations to uncover new use cases and growth opportunities.
  • Partner with Customer Success to align on adoption, progress, and expansion timing.
  • Build and maintain multi-threaded relationships across stakeholders and decision-makers.
  • Develop value-based business cases tied to customer outcomes and ROI.
  • Navigate and lead complex, multi-stakeholder deal cycles for expansion opportunities.
  • Accurately forecast and manage an expansion revenue pipeline.
  • Identify trends across accounts and share insights with Sales, Marketing, and Product teams.

Requirements

  • 3+ years of experience in B2B SaaS account management or sales with a focus on growth.
  • Proven track record of expanding enterprise accounts and exceeding revenue targets.
  • Experience managing complex, multi-stakeholder enterprise environments.
  • Strong foundation in value-based selling and discovery.
  • Ability to build and navigate relationships across business units and functions.
  • Experience using modern sales tools and data-driven insights to shape account strategy.
  • Bonus: experience or interest in Accessibility, UX, or Digital Experience.

Benefits

  • $250,000–$300,000 on-target earnings.
  • Stock options.
  • Career growth opportunities.
  • Professional development support.
  • Health and dental coverage.
  • Mission-driven, collaborative environment.
  • Accessibility accommodations during the hiring process and employment.

Interested in this position?

Apply directly on the company website

Apply Now

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