RemoteLeaf Logo
Log in Sign up

Vice President, Client Success - West (REMOTE)

1 month, 1 week ago
United States
Full-time
Executive
Account Manager
Customer and Technical Support
CRM Salesforce
Apply Now
EnableComp

EnableComp

EnableComp specializes in complex claims and specialty revenue cycle management solutions for healthcare providers, focusing on optimizing reimbursements for various claims types, including VA, Workers' Compensation, and Motor Vehicle Accidents, throug...

Insurance
251-1K
Founded 2000
View All Jobs 10

Description

  • Cultivate and maintain positive, long-term relationships with assigned clients at the executive level.
  • Serve as an extension of the client by communicating expectations and aligning internal teams to deliver on commitments.
  • Oversee all Client Success activities for designated clients in the assigned region.
  • Lead and mentor 4-5 Client Success directors to support goal achievement and team performance.
  • Manage client lifecycle activities including sales support, implementations, go-lives, business reviews, and cross-sell identification.
  • Track client performance goals and conduct regular business reviews to communicate progress, value, and ROI.
  • Generate and deliver monthly and quarterly reporting packages with relevant metrics and benchmarks.
  • Collaborate with internal teams to develop client-specific strategies and action plans to resolve issues and maximize revenue.
  • Schedule and facilitate client meetings and conference calls, including agendas, presentation materials, summaries, and deliverables.
  • Identify and escalate cross-sell opportunities and participate in internal account review meetings such as sales forecasts and at-risk reviews.

Requirements

  • Bachelor’s degree in Business, Sales/Marketing, or a related field.
  • 7-10 years of demonstrated account management experience in the healthcare technology industry, specifically involving hospital revenue cycle management.
  • Equivalent combination of education and experience may be considered.
  • Experience with claims billing and IT/EDI systems preferred.
  • Experience with CRM software such as Salesforce.com.
  • Strong computer proficiency, including Microsoft Office applications such as Word, Excel, and Outlook.
  • Excellent written and oral communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to manage conflicting priorities, work independently, and collaborate effectively across departments.
  • Up to 30% travel required.

Benefits

  • Remote full-time position.
  • Opportunity to work with a recognized, fast-growing healthcare technology company.
  • Professional growth and development support.
  • Commitment to a supportive, flexible, and family-oriented work culture.
  • Equal opportunity employer environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Corvias

Resident Associate

Corvias 251-1K Construction & Engineering

Corvias is hiring a Resident Associate to manage resident accounts and lease transactions while supporting resident satisfaction, retention, and community operations in a property management environment.

United States Full-time Junior Account Manager
$35k-$48k
26 minutes ago
Versaterm

Chief Services and Delivery Officer

Versaterm 51-250 Internet Software & Services

Versaterm is seeking a Chief Services and Delivery Officer to lead its enterprise services and delivery organization for public safety technology solutions, modernizing how the company implements, supports, and scales customer-facing operations.

United States Full-time Executive Customer Success Manager Operations Manager
31 minutes ago
Axon

Key Account Executive

Axon 1K-5K Professional Services

Axon is hiring a quota-carrying Key Account Leader to manage and grow sales across law enforcement agencies in the Northeast, with a focus on major accounts in New Jersey and Massachusetts.

United States Full-time Senior Account Manager
$83k-$132k
CRM Salesforce
57 minutes ago
Power Digital Marketing

Account Manager, (Healthcare)

Power Digital Marketing 251-1K Media

Power Digital is seeking a Digital Media Account Manager to manage client accounts and lead data-driven digital marketing strategy for multi-channel campaigns.

Honduras Mid Level Account Manager
Content Marketing Email Marketing Facebook Ads Google Ads Influencer Marketing SEO Social Media Marketing
1 hour, 22 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers