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Senior Strategic Partner Manager

4 hours ago
United States
Full-time
Senior
Account Manager
Sales and Business Development
Salesforce
Apply Now
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012
View All Jobs 50

Description

  • Own and grow a portfolio of top SMB restaurant partners regionally while meeting or exceeding revenue and retention targets.
  • Lead strategic quarterly business reviews and turn performance data into insights, growth opportunities, and action plans.
  • Proactively identify churn risks and drive adoption of DoorDash products and solutions to improve merchant performance.
  • Use data and AI tools to diagnose operational inefficiencies, test improvements, and optimize outcomes over time.
  • Partner cross-functionally with Product, Operations, and Sales to represent merchant needs and improve the platform experience.
  • Influence senior and C-suite stakeholders through data-driven storytelling and strong objection handling.
  • Mentor junior Strategic Partner Managers and contribute to broader team initiatives.
  • Navigate complex business challenges with a high degree of autonomy and ownership.

Requirements

  • 5+ years of experience in account management, post-sales, customer success, or a related client-facing role.
  • Experience managing a book of business with higher-complexity SMB or enterprise clients.
  • Strong track record of driving revenue growth and retention.
  • Experience creating data-driven recommendations and Quarterly Business Reviews (QBRs).
  • Ability to operate with a strong bias for action and ownership.
  • Experience using AI as part of an account management workflow to prioritize opportunities, personalize recommendations, and validate insights.
  • Knowledge of Google Suite, including Google Slides and Google Sheets.
  • Experience with Salesforce, Outreach, Sales Navigator, and Google Apps.
  • Spanish fluency is a plus.

Benefits

  • Base salary range of $97,920 to $144,000 USD.
  • Total on-target earnings of $122,400 to $180,000 USD, including base and commissions.
  • Opportunities for equity grants and sales commission.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision benefits, plus disability and basic life insurance.
  • Flexible paid time off/vacation and paid sick leave.
  • Wellness benefits, commuter benefits match, and a mental health program.

Interested in this position?

Apply directly on the company website

Apply Now

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