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Partner Solutions Architect (EMEA)

1 hour, 39 minutes ago
Europe, France, Germany
Full-time
Senior
Partnerships Manager
Customer and Technical Support
Ansible AWS Azure Chef CI/CD Datadog Docker GCP GitLab Go JavaScript Jenkins Kubernetes New Relic OpenShift Perl PHP Puppet Python Ruby Splunk Terraform
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Datadog

Datadog

Datadog is the go-to monitoring platform for cloud applications, providing a complete suite of services to ensure optimal performance and user satisfaction.

IT Services
5K-10K
Founded 2010
View All Jobs 24

Description

  • Ensure the successful onboarding, training, enablement, and certification of partner technical resources.
  • Participate in joint business planning and review sessions to align Datadog and partner technical teams.
  • Support partner technical initiatives such as end-customer demonstrations, proofs of value, enablement workshops, and coaching on best practices.
  • Advocate for partners’ technical concerns, including use cases, feature requests, and support issues, and help drive them to resolution with internal teams.
  • Analyze partner service offerings and recommend improvements through better adoption of Datadog features and capabilities.
  • Collaborate with product management, engineering, and technical services to identify and prioritize new features and capabilities.
  • Continuously curate and evolve best practices for Datadog platform adoption and success.

Requirements

  • Hands-on experience in IT development and/or operations.
  • A strong technical background with a demonstrable track record and passion for continuous learning.
  • Self-starter with solid business acumen and the ability to articulate Datadog’s value to both technical and executive audiences.
  • Confident presentation skills.
  • Must be a current EU resident.
  • Hands-on experience in two or more of the following areas: observability tools such as Datadog, Splunk, AppD, New Relic, or Dynatrace; public cloud such as AWS, Azure, GCP, or Alibaba; containerization such as Docker, Kubernetes, OpenShift, or Cloud Foundry; scripting languages such as Python, JavaScript, Ruby, Perl, PHP, or Go; configuration management tools such as Terraform, Ansible, Puppet, or Chef; CI/CD tools such as Jenkins or GitLab.
  • Previous experience working in a technical role for or supporting channel partners, such as Systems Integrators or Managed Services Providers (preferred).
  • Previous experience using Datadog or other cloud monitoring tools, including APM, Infrastructure, Logs, Synthetics, or NPM (preferred).
  • Previous experience with root-cause analysis, troubleshooting, and debugging (preferred).

Benefits

  • Generous and competitive global and US benefits.
  • New hire stock equity (RSUs) and an employee stock purchase plan.
  • Continuous career development and pathing opportunities.
  • Product training to build an in-depth understanding of the product and market.
  • Best-in-breed onboarding.
  • Internal cross-departmental mentor and buddy program.
  • Friendly and inclusive workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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