Senior Account Manager

6 days, 5 hours ago
Full-time
Lead
Customer and Technical Support
Colibri Group

Colibri Group

Colibri Group specializes in providing comprehensive professional learning solutions, particularly through its leading real estate schools, which empower both aspiring and seasoned real estate professionals to enhance their careers.

Diversified Consumer Services
1001-5000
Founded 1928

Description

  • Own and grow a portfolio of district, charter network, and state agency partners to drive retention, renewals, EDP bookings, and multi-year contract growth.
  • Develop strategic account plans, stakeholder maps, and KYC profiles covering leadership, budgets, funding, procurement, workforce data, and vendors.
  • Lead business reviews and engage stakeholders across HR, academics, finance, procurement, governing boards, and executive leadership.
  • Assess partners’ educator workforce needs, including teacher pipelines, staffing gaps, vacancies, turnover, burnout, and reporting needs.
  • Develop customized EDP proposals with the Client Engagement Account Manager that align services with partner needs, budgets, and executive sponsorship.
  • Lead pricing and contract negotiations in partnership with Legal and Finance, and coordinate delivery commitments with Admissions and Academics.
  • Build access to superintendents, cabinet leaders, and board members through internal champions and senior partnership support.
  • Partner with Marketing on webinars, administrator forums, and association events; maintain CRM data and review forecasts and pipeline weekly.
  • Track expansion revenue, net revenue retention, renewal rates, contracted accounts, fill rates, executive sponsorship, and partner satisfaction.

Requirements

  • 10+ years of account management experience owning complex, multi-stakeholder relationships.
  • Direct K–12 sector experience is required; higher education or public-sector experience is preferred.
  • Proven success retaining, renewing, and expanding strategic accounts, including negotiating multi-year agreements.
  • Working knowledge of K–12 education systems, district and state funding, budget cycles, and procurement processes.
  • Executive-level relationship-building, consultative selling, and stakeholder-influencing ability.
  • Strong research, account planning, proposal writing, commercial negotiation, forecasting, and executive communication skills.
  • Hands-on CRM and pipeline management experience; familiarity with HubSpot or Salesforce is valuable.
  • Bachelor’s degree required; master’s degree preferred.
  • Ability to travel 50% or more for client meetings, conferences, and networking events.
  • Experience with solution-selling, VITO, Challenger-style approaches, account plans, stakeholder maps, and custom proposals is beneficial.

Benefits

  • Meaningful work supporting K–12 organizations in strengthening educator workforces.
  • Ownership of long-term partnerships and measurable impact on renewals, expansion, and partner success.
  • Opportunity to develop customized solutions across certification, mentorship, professional development, graduate education, and workforce insights.
  • Collaboration with senior education leaders and cross-functional teams in Sales, Marketing, Finance, Legal, Admissions, and Academics.
  • Mission-driven, inclusive workplace guided by Love, Joy, Boldness, Teamwork, and Curiosity.

Interested in this position?

Apply directly on the company website

Apply Now

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