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Revenue Operations Associate (L2)

1 month, 1 week ago
Malaysia
Full-time
Junior
Sales Operations
Sales and Business Development
Blockchain CRM HubSpot Salesforce SQL
Apply Now
CoinGecko

CoinGecko

CoinGecko is a leading cryptocurrency ranking website offering a detailed evaluation of digital currencies based on various metrics.

IT Services
51-250
Founded 2014
View All Jobs 12

Description

  • Maintain sales process documentation, playbooks, and operational standards.
  • Identify and automate high-impact opportunities within the sales funnel.
  • Update and manage operational dashboards and generate insights for leadership using AI-assisted automations.
  • Provide data and analysis to support sales strategy, planning, and the annual operations roadmap.
  • Contribute to weekly forecasting by validating data and improving forecast accuracy through signal tracking and pipeline hygiene.
  • Build and execute scalable sales plays, growth strategies, and commercial operations processes.
  • Support HubSpot CRM users and troubleshoot logic, repetitive tasks, and workflow issues across the tech stack.
  • Maintain sales enablement materials and the collateral library.
  • Administer lead assignment and routing, including developing adaptive routing logic based on capacity and lead quality.
  • Perform data cleanup, detect inconsistencies, and support commission reporting and operational projects.

Requirements

  • 2-3 years of experience in sales operations, business operations, or a similar analytical role.
  • At least 1 year of customer-facing experience.
  • Bachelor’s degree in Business, Finance, Analytics, or a related field is a plus.
  • Good understanding of CoinGecko products, customer needs, and the crypto/blockchain landscape.
  • Strong understanding of B2B sales processes, funnels, and established operational systems.
  • Proficiency with CRM tools, especially HubSpot, plus strong Excel or Google Sheets skills.
  • Exposure to Xero, B2B data tools, marketing platforms, and BI systems is preferred.
  • Experience building and launching automations with Zapier, n8n, Claude, Gemini, or Google Apps Script.
  • Strong analytical skills with the ability to gather, organize, and report data accurately and efficiently.
  • Excellent organizational skills, attention to detail, communication ability, and a self-motivated, entrepreneurial mindset.
  • Ability to work independently, collaborate across stakeholders, and manage priorities and deadlines in a fast-paced environment.
  • Strong critical thinking and problem-solving skills, with a continuous learning mindset and interest in Web3, blockchain, cryptocurrency, NFT, and metaverse topics.

Benefits

  • Remote work flexibility, with optional office space in Malaysia and Singapore.
  • Comprehensive life and hospitalization insurance, including coverage for dependents.
  • Virtual share options, subject to terms and conditions.
  • Annual bonus, subject to terms and conditions.
  • Parking allowance on a claim basis.
  • Monthly meal allowance of RM600 or SGD400.
  • Annual learning allowance of USD500 for professional and personal development.
  • Social activity allowance and an annual company offsite.

Interested in this position?

Apply directly on the company website

Apply Now

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