Sales Operations Manager- Data Analytics

23 hours, 26 minutes ago
Full-time
Senior
Data Science and Analytics
Calabrio

Calabrio

Calabrio offers an AI-powered workforce engagement management software suite designed specifically for contact centers, focusing on optimizing agent performance and enhancing customer interactions to foster brand loyalty.

Professional Services
251-1K
Founded 2007
$34M raised

Description

  • Lead and mentor sales operations or data analysts, supporting their development and delivery of insights.
  • Manage analytics projects and ensure timely delivery of high-quality reporting and analysis.
  • Analyze sales performance data to identify trends, opportunities, and risks.
  • Develop dashboards and reporting frameworks for pipeline health, revenue, and sales productivity.
  • Provide strategic recommendations to senior leadership based on data-driven insights.
  • Manage the sales forecasting process and work to improve forecast accuracy.
  • Analyze pipeline metrics, win rates, and sales cycle data to support revenue projections.
  • Design and maintain automated reports and dashboards using BI tools such as Tableau, Power BI, or Looker.
  • Standardize sales metrics and KPIs across the organization.
  • Identify sales process inefficiencies and implement improvements through analytics and automation.
  • Support the implementation and optimization of sales tools and analytics platforms.
  • Develop scalable operational processes for the sales organization.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Management, or a related field, or equivalent relevant work experience.
  • 2–3 years of experience as a data analytics and/or sales operations manager.
  • 5+ years of experience in Data Analytics, Economics, Finance, or a related field, including at least 2+ years within a SaaS organization.
  • Advanced Excel and data visualization skills.
  • Proficiency in CRM systems such as Salesforce, as well as Excel or Google Sheets and data visualization tools such as Tableau or Power BI.
  • Strong proficiency in Salesforce and other sales and/or marketing platforms.

Benefits

  • Starting salary targeted at $119,000 for this salaried position.
  • 401(k) with company matching.
  • Medical, dental, and vision insurance.
  • Disability and life insurance.
  • Flexible PTO and paid holidays.
  • Parental leave.
  • Tuition reimbursement.
  • Training and development from industry-leading experts.

Interested in this position?

Apply directly on the company website

Apply Now

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