Sales Operations Analyst- Data Analytics

23 hours, 19 minutes ago
Full-time
Senior
Business Intelligence
Calabrio

Calabrio

Calabrio offers an AI-powered workforce engagement management software suite designed specifically for contact centers, focusing on optimizing agent performance and enhancing customer interactions to foster brand loyalty.

Professional Services
251-1K
Founded 2007
$34M raised

Description

  • Analyze sales data to identify trends, patterns, and growth opportunities.
  • Update and distribute weekly and monthly pipeline, bookings, and key metrics reports to executive leadership and board members.
  • Build dashboards and reports that track revenue, pipeline, conversion rates, and quota attainment.
  • Monitor sales performance KPIs such as pipeline velocity, win rates, and sales cycle length.
  • Perform variance and trend analysis on sales results and forecasts.
  • Support forecasting processes using historical sales data and market trends.
  • Maintain CRM systems to ensure data integrity and accurate reporting.
  • Conduct data audits and implement data governance standards.
  • Manage and optimize sales reporting tools and analytics platforms.
  • Collaborate with marketing, finance, sales leadership, and product teams to support reporting and strategic decision-making.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Management, or a related field, or equivalent work experience.
  • 5+ years of experience in Data Analytics, Economics, Finance, or a related field.
  • At least 2 years of experience within a SaaS organization.
  • Advanced Excel and data visualization skills.
  • Proficiency with CRM systems such as Salesforce.
  • Experience with Excel or Google Sheets and data visualization tools such as Tableau or Power BI.
  • Strong proficiency in Salesforce and other sales and/or marketing platforms.
  • Experience with sales reporting, forecasting, or revenue analysis is implied by the role.
  • Background in analytics for sales, finance, or operations is preferred.

Benefits

  • Starting salary targeted at $91,000 for this salaried position.
  • 401(k) with company matching.
  • Medical, dental, and vision insurance.
  • Disability and life insurance.
  • Flexible PTO and paid holidays.
  • Parental leave.
  • Tuition reimbursement.
  • Training and development from industry-leading experts.

Interested in this position?

Apply directly on the company website

Apply Now

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